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Human Resources Generalist/Reception (Bi-Lingual)

Fort Myers, FL, USA

Relocation expenses:

Full time
1 - 2 years of experience
Bachelor's Degree

Published on 28 Nov 2023

Expires on 8 Dec 2023

Human Resources Generalist/Reception (Bi-Lingual)

Position Title:  Bi-Lingual Human Resource Generalist /Reception

Supervisor:  Chief Human Resource and Facility Operations Officer

Classification: Full time/Exempt

Salary Range: $62,000 - $68,000 DOE 
Location: Lee County, FL 

Application Deadline: December 8, 2023 at 5:00 PM 

Submit Cover Letter and Resumé:  


United Way of Lee, Hendry, and Glades (UWLHG) is a volunteer driven organization dedicated to improving the quality of life for all people in our community.  This is accomplished through fundraising, fund distribution (90+ partners), community building, volunteer advancement, and information and referral.  UWLHG is a $20 million nonprofit social services organization, with 75+ employees in five locations with the main campus being located at 7273 Concourse Drive, Fort Myers, FL.   The majority of funding is from private donations although UWLHG also receives local, state, and federal grants. 

Position Summary:

Works with the Chief HR Officer to administer and execute human resource programs including, but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.


  • Reviews, tracks, and documents compliance with mandatory and non-mandatory training.
  • Collaborates with Department Heads to understand skills and competencies required for openings.
  • Assists with orders for background checks, including Level II when required.
  • Assists with new hire orientation and employee recognition programs.
  • Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
  • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
  • Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
  • Posts position openings and triages applications.
  • Greets guests, answers incoming calls, prepares new hire packets.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to act with integrity, professionalism, and confidentiality.
  • Thorough knowledge of employment-related laws and regulations.
  • Proficient with Microsoft Office Suite or related software.
  • Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.
  • Bi-Lingual Spanish required.

Education and Experience:

  • Bachelor's degree in Human Resources, Business Administration, or a related field required.
  • At least one year of human resource management experience preferred.
  • SHRM-CP a plus.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  

While performing the duties of this job, the employee is regularly required to sit for extended periods of time, talk, and/or hear. The employee is frequently required to use finger and hand motion and occasionally to stand, walk, and reach with hands and arms. The employee must frequently lift and/ or move up to 30 pounds and occasionally lift and/or move up to 40 pounds. There may be additional physical requirements associated with department meetings/events. Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus. 

Requires talking, hearing, and visual acuity sufficient to perform these major functions. Occasionally, the work of this position is spent at offsite meetings, or event locations within Lee, Hendry, or Glades County. 

Licenses- Valid Florida Driver’s License.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment, including occasional off-site venues, and outside event areas in various weather conditions. This role routinely uses standard office equipment such as computers, phones, and photocopiers. 

This is a Full-Time position. Days and hours of work are Monday through Friday, 8:00a.m. to 5:00 p.m. Some evening and weekend hours may be required as job duties demand. 

United Way is an equal employment opportunity employer and does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability age, genetic information or any other characteristic protected by law. This nondiscrimination policy extends to all terms, conditions, participation in all company-sponsored activities, and all employment actions. United Way will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship. 

Terms of employment are subject to satisfactory negative drug testing as part of our drug-free workplace program.  Level II background screening will be conducted because of the nature of the position.  Applicants may be asked to take an online skills assessment. 

Additional Information: UWLHG is an exceptional workplace that can provide you with: 

  • Opportunity to work with smart, passionate and enthusiastic team members and volunteers 
  • Working with diverse staff and other constituents 
  • Culture of high-performance expectations and accountability 
  • Exciting and challenging work 
  • Opportunity to help solve the community’s toughest problems 
  • Competitive pay that is commensurate with demonstrated performance and experience 
  • Paid Health and Dental Insurance for employee, 401k, and Monthly Accrued PTO