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Human Resources Coordinator

Human Resources Coordinator

companyHeart of Florida United Way
locationOrlando, FL, USA
PublishedPublished: Published 5 days ago
Human Resources / HR
Full time
From $20 per hour

Overall Purpose of this Role: The Coordinator, Human Resources is responsible for providing administrative and operational support to the Human Resources department and supports the overall business operation by performing front desk reception duties. While exercising good judgement, initiative and confidentiality, this role will be responsible for administering a wide variety of processes for the department including, but not limited to, recruitment, onboarding, recordkeeping, internal event and engagement support, and general employee inquiries. This role also serves as the administrative support to the Senior Vice President.

Key Accountabilities:

  • Maintains a high level of discretion and confidentiality regarding candidate, employee, and organizational information.
  • Provides administrative support to the Senior Vice President of Human Resources and other Business Operations leadership, including calendar management, credit card logs, expense reports, appointment set-up and other administrative or clerical tasks as instructed.
  • Provides front-desk reception coverage, coordinating vacation, time-off and meal break periods amongst other departmental coordinators..
  • Ensures proper protocols are enacted when away from the front desk, including direction of the call box, voice mail, appropriate signage, etc. 
  • Maintains current dial by name phone directory.
  • Ensures employees, guests and visitors follow proper Sign In/Sign Out protocols. 
  • Schedules conference rooms checking in and out all accessories for HFUW AV equipment.
  • Assists with troubleshooting of conference room technology set-up as needed. 
  • Partners with Facilities Technician to ensure conference rooms are reset and maintain a professional appearance.
  • Opens, sorts, and distributes all incoming mail.
  • Lists all checks received through the mail on a daily basis and provides to Finance team. 
  • Ensures all deliveries received are logged and signed for by the receiving party following the outlined package delivery procedure.
  • Serves as the primary resource for office supply orders in the organization, ensuring appropriate approvals are received and invoices logged for Finance.
  • Provides entry-level assistance and support when needed with recruitment, employee relations, employee engagement, and other Human Resource matters. Escalates non-entry level matters to the Director of Human Resources.
  • Advertises job openings on company’s careers page, national vacancy listings, social media, various job boards and internally on the company intranet.
  • Conducts pre-screen interviews for assigned positions within the organization.
  • Provides general assistance with scheduling interviews for hiring managers and Human Resources.
  • Supports other Business Operations departments with administrative tasks as instructed. 
  • Maintains integrity and confidentiality of Human Resource files and records.
  • Coordinates and prepares for all internal events and training, such as New Hire Orientation, Leadership Development and Benefits Open Enrollment.
  • Works closely with the Director of Human Resources in management of new hire paperwork and subsequent data flow and management, including processing of Form I9.
  • Provides a rewarding new employee experience through ensuring compliance with drug and background screenings, completion of new hire paperwork and providing support to new hires.
  • Sends job offer confirmation letters, regret letters, and answers high-level total rewards queries.
  • Coordinates ordering business cards, name tags and other pertinent items for employees. 
  • Maintains inventory of Human Resource supplies and branded collateral. 
  • Collaborates with the Human Resource team to continuously improve processes related to recruiting, preboarding and onboarding processes.
  • Assists with tracking and processing employee referral incentives.
  • Supports birthday and service anniversary process. 
  • Assists with employee engagement and training sessions when instructed.
  • Ensures SharePoint directory is up to date with newly hired and recently separated employees.
  • Updates staff changes within the Human Resource Information System up to but not including, compensation, title changes, separations, and supervisor changes.
  • Maintains accurate and up-to-date position descriptions.
  • Ensures accurate personnel files are up to date both electronically and physically. 
  • Participates in organizational committees and/or special projects as directed.
  • Answers frequently asked questions from applicants and employees relative to standard policies and hiring process; refers more complex questions to Director.
  • Contributes to the overall organizational success by performing other duties and responsibilities as assigned.

Attributes & Behaviors:

  • Mission Focused: Create real social change that leads to better lives and healthier communities.
  • Relationship-Oriented: Cultivate and manage relationships toward a common goal.
  • Collaborator: Understand the roles and contributions of all sectors of the community and can mobilize resources through meaningful engagement. 
  • Results-Driven: Dedicated to shared and measurable goals for the common good; creating resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
  • Brand-Steward: Steward of the brand and understands the role in growing and protecting the reputation and results of the greater network. 

Education & Experience:

  • High school diploma or equivalent required, associate’s degree preferred.
  • Minimum of two years in an administrative or office support capacity.
  • Prior Human Resources experience strongly preferred.
  • Excellent verbal and written communication skills required.
  • Knowledge of database applications and Microsoft Office products including Word, Excel, and Outlook.
  • High level of integrity and understanding of confidentiality required. 

Physical Demands:

Physical demands include sitting for extended periods of time, continual use of the telephone, ability to wear a headset, regular use of standard office equipment such as a computer, and copier. Bending and lifting of items such as deliveries and/or materials weighing up to 20 lbs. Demands also involve protracted concentration. Reliable transportation is required. The job involves frequent interactions with internal and external customers, and routinely intense public contact.

Salary range

  • From $20 per hour