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Housing Navigation Center Coordinator

United Way of Weld County
Greeley, CO

Relocation expenses: Not paid

Manager
Full time
1 - 2 years of experience
Bachelor's Degree
$31,000 to $40,000 per year

Published on 28 Jun 2020

Expires on 19 Jul 2020

Housing Navigation Center Coordinator

General Description
The Housing Navigation Center (HNC) is a physical location where those experiencing homelessness are helped to regain housing and those at risk of homelessness are prevented from losing their housing. As part of Weld’s Way Home, Weld County’s initiative to address and prevent homelessness, the HNC provides clear access to housing services ranging from homelessness prevention to temporary cold weather shelter. This role will require working with a Housing First focus to: support multiple agencies operating in the HNC, assist contracted partner with management of the cold weather shelter, implement best practices for preventing homelessness, expand the capacity for services currently offered, create infrastructure to support expanded services, and create sustainable funding sources for the HNC.

Responsibilities
• Coordinating and supporting multiple agencies that have staff working in the HNC
• Implement and update policies that help guests at the HNC get their mail, take showers, do laundry, and streamline access to documentation
• Work with HNC guests to find and provide resources they may need including, but not limited to:
- Acquiring identification (ID/DL/BC)
- Completing intakes with guests
- Signing guests up to utilize lockers/mail/shower/laundry
- Navigating services within the center and in the community
• Implementing housing navigation services including diversion, connecting to community resources, and increasing access to immediate and permanent housing options
• Developing and managing Housing First programs like a diversion fund (flexible funds that are used to get people housed through paying for documentation to paying for fees, deposits, etc.), and a community based support program that provides housing stability to those recently housed.
• Plan for upcoming cold weather shelter seasons, working with partners to facilitate and manage housing-focused shelter practices
• Assist a contracted partner with managing the HNC cold weather shelter
• Connecting services to the Coordinated Assessment and Housing Placement System (CAHPS)
• Manage and improve data systems and data reporting
• Plan for long term funding sustainability of the HNC
• Volunteer engagement/recruitment and management in partnership with the United Way of Weld County Volunteer Engagement Coordinator to develop corps of community volunteers to help run the daily operations of the center
• Focusing services on housing with support while lowering barriers for accessing those services
• Plan for training of partners as well as additional HNC staff around Housing First, Trauma-Informed Care, Mental Health First Aid, and other necessary topics
• Facilitate the Landlord Support Initiative and work to monitor as well as expand the list of partnering landlords working to house HNC clients; this includes making sure that case managers respond to any concerns addressed by landlords
• Engage community and faith organizations to create flexible funding for diversion practices and rapid re-housing
• Community engagement and outreach including but not limited to giving tours of the space and presentations to interested parties
• Work with neighbors to address community concerns. This includes but is not limited to local police departments, near-by businesses or residents living in the neighborhood
• Help to coordinate and oversee partners, interns, and VISTAs in the space
• Order supplies needed in the space and keep an inventory

United Way of Weld County General
• Support and promote the mission, values, goals and objectives of UWWC, including representing UWWC in professional organizations and the community (as assigned).
• Support fundraising efforts of UWWC and activities that support UWWC.
• Support UWWC annual events, UWWC disaster response, and other activities as assigned.
• Attend weekly staff meetings and in service opportunities.
• Other duties as assigned.

Skills/Qualifications/Experience
• Bachelor’s Degree and/or background in community development, homeless care systems development, health/human services, or related nonprofit experience
• Self-motivated and able to creatively problem solve; proven excellent performance standards and quality of work
• Ability to work with diverse populations
• Conflict mediation and de-escalation skills
• Excellent customer service and phone skills
• Effective interpersonal communication skills including group presentations, training, and one-on-one conversations
• Above average written communications and public speaking ability
• Organizational skills, detail-oriented, attention to deadlines
• Ability to multi-task with constantly changing priorities and excellent follow-through skills
• Ability to work independently and as a team player
• Volunteer and/or staff management
• Data management and analysis skills

Position Status
Full-time, salaried, non-exempt
Equal Opportunity Employer
Background check required