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HMIS Program Coordinator

Columbia, SC

Relocation expenses: Not paid

Full time
1 - 2 years of experience

Published on 17 Aug 2020

Expires on 17 Aug 2020

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HMIS Program Coordinator

Position Summary

United Way of the Midlands serves as the lead administrative agency for the local homeless Continuum of Care, operates the CoC’s electronic client management database, and serves as regional coordinator for homeless services for the City of Columbia.

The HMIS Program Coordinator will support operations of the Homeless Management Information Syste (HMIS) for the 13-counties of the local homeless continuum of care. HMIS is a federally required internet-based database to track housing and service usage of homeless and at-risk populations. Some travel will be required to provide on-site assistance.

Essential Duties & Responsibilities

  • Researches new agency contacts who will be good candidates for HMIS.

  • Makes initial contact with new agencies and coordinates calendar to schedule meetings and trainings.

  • Manages HMIS training program.

  • Assists with initial meeting and all agency trainings and is available for any data management support questions post training.

  • Keeps regular contact with existing agencies for any needed assistance.

  • Runs and reviews regularly scheduled reports of participating agencies to ensure good quality data is being entered into the system.

  • Responds to support tickets submitted through the HMIS virtual help desk and resolve problems in a timely manner.

  • Researches policies, procedures, and HMIS best practices and compliance.

  • Support committee volunteers by scheduling meetings, documenting meeting minutes, and developing agendas.

  • Make public presentations on HMIS system and homeless issues.

  • Assists with preparation of annual reports to HUD and other major funders.

  • Other responsibilities as required.

Required & Preferred Qualifications


  • Excellent organizational, interpersonal, communication (oral and written) skills.

  • Proficiency in database software, Excel, and other MS Office Suite products.

  • Ability to teach database operations to inexperienced users.

  • Ability to manage various aspects of grants, special projects and initiatives.

  • Candidates must consistently demonstrate the ability to work independently as a member of an impact team.

  • Ability to prioritize projects and manage time effectively.

  • Ability to develop positive interpersonal and working relationships with various publics, including, volunteer networks, UWM staff, human services organizations, schools, faith-based organizations, funders and supporters.

  • Experience developing and maintaining rosters, calendars, filing systems and ensuring accuracy, confidentiality and consistency of filing systems.


  • Bachelor’s degree or relevant education and experience in related field.

  • Database analysis skills including demonstrated ability to write reports and build queries.

  • Experience teaching technical content.

  • Grant development/management.

  • Non-profit, government, foundation, board, volunteer management, and/or United Way experience.