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Financial Stability Manager - VITA

United Way of Washtenaw County
Ann Arbor, MI

Relocation expenses: Paid

Full time
1 - 2 years of experience
Bachelor's Degree
$31,000 to $40,000 per year

Published on 29 Aug 2017

Expires on 30 Aug 2017

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Financial Stability Manager - VITA

As a Mission Driven, Community Impact United Way, every employee in the organization is responsible to focus on mobilizing human and financial resources to help individuals and families build better lives and a stronger community.  This position performs a blend of administrative support and direct service to United Way’s Financial Stability program and services with a focus on the Voluntary Income Tax Assistance (VITA) a program sponsored by the IRS that allows low- to moderate- income individuals and households access to free income tax preparation assistance.  


Voluntary Income Tax Assistance (VITA)

  • Lead staff for the management of the VITA program.
  • Staff support to the Washtenaw VITA Coalition, including meeting scheduling, partner coordination and meeting facilitation.
  • Develops community outreach plans, conducts outreach and recruitment activities for VITA volunteers and serves as a liaison United Way and other community partners throughout the year.
  • Participates in public speaking and various community outreach activities on behalf of VITA and United Way.
  • Manages technology during tax filing season, including the set-up, launch and optimization of VITA site operations.
  • Develops, coordinates and conducts trainings on tax law and program orientation for volunteers and other paid staff.
  • Successfully obtains and maintains VITA Advanced, Foreign Student, HSA, and Site Coordinator certifications
  • Works directly with VITA clients to ensure accurate and timely filing of tax returns.
  • Maintains client demographic and program outcome data using Salesforce
  • Serves as the point person for IRS Spec Officer Relations
  • Lead staff in developing and implementing marketing and communications for the VITA program
  • Lead staff for financial resourcing of the VITA program to include grant research, writing, and compliance.

Mobile Resource Team

  • Supports other financial stability programs and services including: facilitation of financial empowerment workshops, convening the Washtenaw Financial Stability Coalition and implementing Show Me the Money Day.
  • Manages external relationships with a broad spectrum of community partners, groups and nonprofit staff in support of Washtenaw Financial Stability Coalition, including advocacy opportunity development, agenda setting, meeting facilitation and administrative support.
  • Provides technical assistance, including program design and evaluation, to local organizations implementing financial stability initiatives. 
  • Support public policy advocacy of UWWC on issues and legislation impacting the financial stability of Washtenaw County residents through research, community conversations and develop of policy/issue briefs.
  • Grants research and grant writing to support the sustainability of financial stability programming offered by United Way.
  • Develops content expertise around best practices economic mobility and financial stability

Community Impact

  • Assists CI Director in developing annual CI content reports and materials to support various work calendars e.g. campaign, website, social media, CI work plan
  • Other Community Impact, social media and volunteerism duties as assigned.


Part II:  Scope

Direction of Others:

Interns and Volunteers


  • Ability to work independently with minimal supervision.
  • Moderate to high level of analytical skills.
  • High level of attention to detail.
  • Moderate level of independent thinking and judgment.
  • Moderate level of decision making.


Part III:  Qualifications

Education and/or Experience:

  • Bachelor’s Degree in public administration, non-profit management, accounting, political science, social work or a minimum of two years equivalent experience in non-profit organizational work or community development.
  • Proficiency or ability to quickly develop proficiency in database management.
  • Proficient in Microsoft Office computer applications.
  • Demonstrated verbal communication skills and written skills.
  • Demonstrated analytical skills.
  • High-level of organization and project management skills.
  • Demonstrated ability to work in a fast-paced, team-based environment.
  • Close attention to detail is required.
  • Ability to work with a diverse population.
  • Demonstrated ability to manage multiple projects with set deadlines/guidelines.
  • Ability to provide a professional appearance and exemplary interpersonal skills, believe in customer service, and have the highest ethical standards when interfacing with donors, volunteers, and agency representatives.



Part IV:  Working Conditions


  • Ability to transport 25 pounds.
  • Current driver’s license.
  • Acceptance of work outside of normal business hours.
  • Ability to be flexible and efficient, yet meet deadlines.



TO APPLY:  Submit a resume and cover letter describing your qualifications for this position to by Thursday August 17, 2017.