As a Mission Driven, Community Impact United Way, every employee in the organization is responsible to focus on mobilizing human and financial resources to help individuals and families build better lives and a stronger community. This position performs a blend of administrative support and direct service to United Way’s Financial Stability program and services with a focus on the Voluntary Income Tax Assistance (VITA) a program sponsored by the IRS that allows low- to moderate- income individuals and households access to free income tax preparation assistance.
ESSENTIAL DUTIES and RESPONSIBILITIES
Voluntary Income Tax Assistance (VITA)
- Lead staff for the management of the VITA program.
- Staff support to the Washtenaw VITA Coalition, including meeting scheduling, partner coordination and meeting facilitation.
- Develops community outreach plans, conducts outreach and recruitment activities for VITA volunteers and serves as a liaison United Way and other community partners throughout the year.
- Participates in public speaking and various community outreach activities on behalf of VITA and United Way.
- Manages technology during tax filing season, including the set-up, launch and optimization of VITA site operations.
- Develops, coordinates and conducts trainings on tax law and program orientation for volunteers and other paid staff.
- Successfully obtains and maintains VITA Advanced, Foreign Student, HSA, and Site Coordinator certifications
- Works directly with VITA clients to ensure accurate and timely filing of tax returns.
- Maintains client demographic and program outcome data using Salesforce
- Serves as the point person for IRS Spec Officer Relations
- Lead staff in developing and implementing marketing and communications for the VITA program
- Lead staff for financial resourcing of the VITA program to include grant research, writing, and compliance.
Mobile Resource Team
- Supports other financial stability programs and services including: facilitation of financial empowerment workshops, convening the Washtenaw Financial Stability Coalition and implementing Show Me the Money Day.
- Manages external relationships with a broad spectrum of community partners, groups and nonprofit staff in support of Washtenaw Financial Stability Coalition, including advocacy opportunity development, agenda setting, meeting facilitation and administrative support.
- Provides technical assistance, including program design and evaluation, to local organizations implementing financial stability initiatives.
- Support public policy advocacy of UWWC on issues and legislation impacting the financial stability of Washtenaw County residents through research, community conversations and develop of policy/issue briefs.
- Grants research and grant writing to support the sustainability of financial stability programming offered by United Way.
- Develops content expertise around best practices economic mobility and financial stability
- Assists CI Director in developing annual CI content reports and materials to support various work calendars e.g. campaign, website, social media, CI work plan
- Other Community Impact, social media and volunteerism duties as assigned.
Part II: Scope
Direction of Others:
Interns and Volunteers
- Ability to work independently with minimal supervision.
- Moderate to high level of analytical skills.
- High level of attention to detail.
- Moderate level of independent thinking and judgment.
- Moderate level of decision making.
Part III: Qualifications
Education and/or Experience:
- Bachelor’s Degree in public administration, non-profit management, accounting, political science, social work or a minimum of two years equivalent experience in non-profit organizational work or community development.
- Proficiency or ability to quickly develop proficiency in database management.
- Proficient in Microsoft Office computer applications.
- Demonstrated verbal communication skills and written skills.
- Demonstrated analytical skills.
- High-level of organization and project management skills.
- Demonstrated ability to work in a fast-paced, team-based environment.
- Close attention to detail is required.
- Ability to work with a diverse population.
- Demonstrated ability to manage multiple projects with set deadlines/guidelines.
- Ability to provide a professional appearance and exemplary interpersonal skills, believe in customer service, and have the highest ethical standards when interfacing with donors, volunteers, and agency representatives.
Part IV: Working Conditions
- Ability to transport 25 pounds.
- Current driver’s license.
- Acceptance of work outside of normal business hours.
- Ability to be flexible and efficient, yet meet deadlines.
TO APPLY: Submit a resume and cover letter describing your qualifications for this position to firstname.lastname@example.org by Thursday August 17, 2017.