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Community Navigator

Temple Terrace, FL

Relocation expenses: Not paid

Not applicable
Full time
3 - 5 years of experience

Published on 22 Jan 2022

Expires on 22 Jan 2022

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Community Navigator

Why United Way Suncoast?

At United Way Suncoast, important work is met with kindness and celebration, and challenges are met with brilliant collaboration. We are improving lives by mobilizing the caring power of communities around the world to advance the common good. We are looking for a Financial Stability Coach to join our team of diverse changemakers. 

Are you ready to showcase your skills and produce exceptional results?  

This position connects clients to community supports, builds relationships within community to improve supports for clients, and records outcomes of clients and program to allow families access to financial stability supports as needed and to achieve their personal financial goals. 


Client Connectivity

· Contact each family/person referred by P3 program to offer financial services.

· Provide a one-on-one financial assessment to each parent/caregiver referred. Help families set financial stability goals and build a plan for achievement of these goals in a realistic timeline.

· Develop and track the success plans of families in Champions for Children to encourage, support, and facilitate progress on goals.

· Support parents’ ability to move toward their own goals.

· Provide special funding to assist individuals and families, as relevant to the budgeted funds dedicated to this partnership.

· Collaborate with workforce development partners to assess and refer for families in need of career supports.

· Apply equity lens to all areas of work to understand and remove barriers to success expressed by families.

· Maintain a client-focused lens in all work being done to ensure clients are supported.

Relationship Building

· Assess community needs and national best practices on Financial Stability supports. Determine successful steps needed for a family’s financial stability.

· Establish relationships with local Financial Stability entities, human service providers, and government and community leaders to build a network of support for clients in program to achieve successful steps for stability.

· Is aware of community resources at each entity and the yearly cycle of resources each entity has.

· Work within a team at United Way Suncoast and Champions for Children to develop and implement the key priorities for Financial Stability focus area work.

· Seek innovative, evidence-based strategies to support the work of Champions for Children and United Way Suncoast across the community. 

· Demonstrate an understanding of regional drivers affecting area workforce, education and income, as well as household financial education needs. Articulate these both verbally and in writing to all stakeholders.

Outcome Management

· Meet with clients on an ongoing basis to and provide financial health services to include a pre and post assessment, financial health screening and financial tips

· Research financial assistance products and/or programs to clients in need.

· Assess success of financial stability relationships including quantity, quality, and efficacy of efforts. Update process as needed.

· Analyze success of Financial Case Management within the strategic goals of both Champions for Children and United Way Suncoast. Improve upon process annually to increase rate of success within clients.

· Adhere to all reporting as listed in the Federal Grant.


· Excellent communication (oral, written and listening) and interpersonal skills including ability to listen, show respect, incorporate new learning in the workplace and communicate effectively to a variety of stakeholders, from neighborhood residents to funders and government officials required. Ability to appropriately present information and data in written, electronic and oral forms to diverse target audiences.

· Independent self-starter with excellent project management skills. Ability to provide accurate information, plan and manage multiple tasks and individuals, set own goals, establish priorities and meet ambitious deadlines in a timely manner.

· Ability to coordinate and conduct productive meetings.

· Ability to work in a fast-paced, changing environment both independently and as part of a team.

Education and/or Experience: 

· At least 3 years of experience working with families in community, required

· Bachelor’s degree in social work or a related field preferred 

· Fluency in Spanish preferred 

· Proficiency required in MS Word, Excel and other related computer programs 

COVID-19 protocols: Masking and social distancing is required of all staff at their offices.  Vaccinations are encouraged.