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Family Coach, Family Support Network

Cincinnati, OH

Relocation expenses: Not paid

Full time
5 - 10 years of experience
Bachelor's Degree

Published on 30 Aug 2022

Expires on 30 Aug 2022

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Family Coach, Family Support Network

United Way of Greater Cincinnati (UWGC) has an immediate opening for a Family Coach to provide ongoing supportive consultations and case management services for up to 30 families, delivered either virtually or through a combination of phone calls, emails, skype, or in-person through individual meetings.

Key Areas of Responsibility:

  • Administer and review universal screenings, assess family strengths and provide financial literacy training, and/or concrete supports. Universal screenings will assess families for trauma, substance use, and mental health. The tools utilized may include but are not limited to: the Adverse Childhood Experiences (ACEs) Survey the Child Trauma Assessment Checklist (CTAC); UNCOPE (substance abuse screening); and a mental health screening tool. 
  • Provide short-term, intensive, in-home services. 
  • Provide interested families a series of one to two home visits each month and access to the fully array of the six pillars (family coaching, parent education, basic life skills, financial literacy, service referrals, and concrete supports) of service delivery. 
  • Serve as a Family Coach to develop a prevention services plan, outlining the families’ goals and will utilize evidence-based programming to enhance the families’ protective factors and increase the family’s stability.  
  • Provide parenting programming and facilitate access to Like Skills training, as well as Family Coaching, which will incorporate motivational Interviewing to assist the family in moving towards behavioral change. 
  • Develop prevention services plans with families, providing evidence-based services directly to families in their own homes or a neutral setting. 
  • Attend meetings amongst collaborative members. 
  • Collaborate with evaluation staff to facilitate and support the completion of the updated needs and resource assessment for the project and to adhere to evaluator guidance on evaluation/assessment administration. 
  • Develop rapport with local social service partners and community resources to build and maintain a professional, responsive relationship with key community partners. 
  • Ensure data collected and documentation of services is consistent with rules and regulations and requirements of program evaluation. 
  • Submit regular programmatic and fiscal reports to the Program Manager and to other identified partners requesting data. 
  • Actively engage with family and child serving systems, including attendance at community meetings, such as Family and Children First Council. 
  • Represent the Ohio Children’s Trust Fund at any required national and local trainings and meetings. 
  • Serve as point of contact for the county of service. 

Minimum Qualifications:

  • Bachelor’s degree in social work/counseling, or related field; licensed social worker preferred.
  • 5+ years of relevant experience, providing services to families or children, including prevention or treatment related to child abuse and neglect. 
  • Current training and/or credentials, or will receive training and/or credentials upon hiring, for the following programs: Triple P Positive Parenting, evidence-based parenting programs, Motivational Interviewing, Strengthening Families Protective Factors Framework, Ohio’s Practice Profiles, Ohio’s Keeping Children Safe. 
  • Demonstrated experience working within systems to remove barriers for families seeking services, as well as ability to arrange interagency meetings designed to coordinate services and ensure effective collaboration. 
  • Preferred experience administering the universal screening tools.  
  • Experience ensuring data collection and documentation is consistent with rules and regulations as prescribed by both applicable state and federal laws and policies. 
  • Valid state issued driver’s license and automobile insurance.
  • Position hours – workday is 7.5 hours typically between 8:30 a.m. – 4:30 p.m., Monday through Friday; however, schedule may vary to provide occasional support of evening and Saturday meetings.


  • Excellent verbal and writing skills 
  • Interpersonal Skills – Engaging, Builds Relationships
  • Measurable Impact – Achievement Oriented
  • Technology Proficient; Effective with computer software, proficient in Microsoft, experience with virtual platforms (i.e., Skype, Zoom, Microsoft Teams), able to travel and work remotely within Hamilton, Clermont and Brown counties  
  • Preferred experience with data entry and/or data entry software 
  • Organizational/Strategic Planning, Negotiation and Facilitation Skills
  • Experience referring families to services (substance abuse, mental health, housing and childcare, etc.) within their local community and identifying, engaging and providing services to families with identified risks

Applicants should apply by Tuesday, August 30, 2022, via the link below:

UWGC is an Equal Opportunity Employer Committed to Diversity, Equity and Inclusion