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Executive Director, Southeast Neighborhood Center

South Bend, IN

Relocation expenses: Not paid

CEO/President/Executive Director
Full time
Bachelor's Degree

Published on 28 Apr 2022

Expires on 28 Apr 2022

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Executive Director, Southeast Neighborhood Center


South Bend, IN USA

TITLE: Executive Director, Southeast Neighborhood Center

STATUS: Exempt

REPORTS TO: VP of Community Impact*

*Will report to VP of Community Impact until VP of Neighborhood Center(s) is hired.


Reporting to the VP of Neighborhood Center(s), the Executive Director (ED) will have overall strategic and operational responsibility and provide day-to-day leadership for Southeast Neighborhood Center’s staff & community partners, programs, expansion, and execution of its mission.

The ED will develop deep knowledge of the nonprofit field, core programs, operations, and business plans.


An individual must be able to perform each essential duty listed below at a satisfactory level:

Leaderships & Organizational Management

Maintain high quality financial oversight of the organization.

Maintain and support a strong Neighborhood Advisory Council to ensure ongoing Center programmatic excellence and program evaluation.

Directly supervise SNC staff & facilitate strong working relationships with SNC community partners

Develop an operational plan that executes the vision and strategic plan for the SNC

Oversee the efficient and effective day-to-day operation of the SNC

Community Engagement & Relations:

Understand the unique needs of the Southeast Neighborhood to ensure the programs and services offered by the SNC contribute to its mission and reflect the needs of the neighborhood and its residents

Oversee the planning, implementation and evaluation of the SNC’s programs and services

Monitor the day-to-day delivery of the programs and services of the SNC to maintain or improve quality

Communicate with stakeholders to keep them informed of the work of the SNC

Establish good working relationships and collaborative arrangements with community groups, the media, funders, and other agencies

Work with the SNC Neighborhood Council, staff, volunteers and auxiliary groups to develop and expand the SNC’s visibility and brand recognition through public and media relations, print, social media and other marketing activities

Serve as the primary spokesperson for the SNC

Finance & Administration:

Understand and oversee all aspects of the finance function of the SNC including the annual budget and grants administration to insure long-term objectives are met

Work with UWSJC Senior Leadership to develop/implement the SNC’s strategic plan and strategic objectives to move the mission and agenda of the SNC forward.

Risk Management

Identify and evaluate the risks to the SNC’s members, staff and general public; to its property, finances, goodwill and image, and to implement appropriate measures to control risks.


Minimum requirements include:

Master’s Degree preferred, Bachelor’s Degree required in social work, nonprofit management, public policy, or related field

Knowledgeable about and demonstrates evidence of effective use of data-gathering techniques and research analysis.

Knowledgeable about St. Joseph County human services community and demonstrates evidence of ability to effectively navigate and access key relationships within that community.

Proficiency in business computer software and systems, including Microsoft Office Suite.

Excellent communication skills, leadership skills, interpersonal skills, collaborative problem solving skills and the ability to motivate volunteers and staff

Ability to work with volunteers, staff, partners and community at-large providing leadership, direction, and resource information, as needed.

Knowledge of strategic planning and outcomes-based methodology.

Must possess demonstrated experience working in an environment of systemic change.

Must possess strong facilitation and consensus building skills.

Proven track record in teaming with staff, volunteers and a diverse group of stakeholders


Multi-functional, fast-paced, confidential office setting.

Strong team-work with collegial staff and volunteer relationships.


Must be able to work evenings and on weekends, as needed, to represent the SNC at public events or accommodate activities and programs such as classes at the SNC.

Participate in professional growth opportunities, as indicated and available.

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job.


An individual must be able to demonstrate the following competencies at a satisfactory level:

Accountability/Results Orientation - Assumes accountability for the achievement of assigned work activities/tasks. Collaborates with others to agree upon desired results/outcomes and timeframe. Takes ownership of work methods/processes and seeks to continuously enhance them. Behaves ethically and honestly in all activities done on behalf of UWSJC and the movement. Demonstrates a commitment to UWSJC core values, including diversity and inclusiveness.

Decision-Making/Risk-Taking - Gathers and analyzes pertinent information to aid in decision-making. Helps others to make effective decisions by providing needed information in an organized and thoughtful way.

Teamwork Collaboration - Contributes to the achievement of team objectives by helping others to complete tasks on own initiative. Shares information/ideas with other team members. Carries out assigned work projects. Identifies ways to make a greater contribution to the team. Able to adapt quickly to changing conditions or performance expectations. Able to focus on assignments during periods of change and/or uncertainty.

Relationship Management - Utilizes rapport to build trust and collaboration with others. Identifies and shares mutual benefits/needs in working together. Is ethical in dealing with others to achieve the desired results. Interacts and communicates with diverse stakeholders effectively. Fosters and maintains working relationships across the United Way system.

Communications - Expresses basic ideas in a clear, concise manner. Writes routine office correspondence. Communicates work results to team leaders in a timely manner. Shares information with team members willingly.

Innovation/Creativity - Adopts techniques to new situations. Finds new ways of utilizing existing information, ideas, concepts and/or strategies. Willingly shares recommendations for improvements to work systems, procedures or products. Uses initiative and ingenuity to decide how best to meet commitments.


United Way of St. Joseph County is a nonprofit organization dedicated to creating long-lasting change, ensuring all residents have access to the building blocks to a better life: education, income and health. United Way is unique in its ability to bring together people active in their communities, business leaders, nonprofit organizations and government agencies to address the underlying causes of major St. Joseph County problems. Since our inception in 1914, we have contributed more than $126 million to the St. Joseph County community.

UWSJC’s mission is to be a convener, thought leader and driver of transformational change. United Way believes that by partnering with local agencies, things can be accomplished that no one individual or organization could achieve alone. Currently, we collaborate with more than 25 local nonprofit organizations to meet the diverse needs of St. Joseph County across four priority areas: Early Learning, Youth Success, Stable Families and Critical Needs.

United Way provides individuals and businesses a trustworthy and efficient place to donate funds, knowing that their dollars will go to meet the greatest areas of need in the community. Funds received by the United Way are divided between the three areas of focus based on greatest need and then distributed to qualifying agencies accordingly.

Mission: Be a convener, thought leader, and driver of transformational change

Vision: Move our clients from poverty to possibility

Identity: The United Way exists to improve lives by mobilizing the caring power of communities around the world

United Way of St. Joseph County seeks diverse, qualified professionals who want to make a difference in the world. We are an equal opportunity employer and recruit, employ, train, compensate, and promote qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail LaShawnda Flowers or call 574-232-8201 and provide the nature of your request and your contact information.


As a champion and catalyst for building strong, healthy communities in St. Joseph County, United Way of St. Joseph County values diversity. We believe all people should have an opportunity to make an impact in society. It is through the collective efforts of individuals in our communities that we create a responsible and vibrant society, one which respects, honors and thrives on the unique attributes of its members.

Our commitment to diversity rests on certain fundamental principles that influence our decision-making, guide our interactions with each other and others, and determine the measure of our success as activists for social justice:

Inclusion/Personal Responsibility - Modeling leadership and developing practices and policies that embrace the value of "inclusion" in our day-to-day operations. Creating an environment at UWSJC in which all people have the opportunity and responsibility to value and respect diverse perspectives, ideas and beliefs.

Respect - Supporting educational programs and initiatives that advance the recognition, understanding and importance of safeguarding the right to dignity and justice of all people.

Collaboration - Continuing to seek respectful relationships and partnerships that are aligned with achieving common goals, both within and outside of UWSJC, that are inclusive of individual ideals, abilities, and opinions.

We practice our commitment to diversity by living our values and:

Creating a Diverse and Inclusive Workplace. UWSJC is committed to building and maintaining an environment that embraces and values differences. UWSJC employees should feel valued and respected, without bias or preference based on difference.

Serving the Needs of Diverse Communities. UWSJC will continue to be a leader in funding promising community programs that target diverse populations and communities.

Respect and Inclusion of Diverse Volunteers. To be relevant and a viable community partner, UWSJC staff and volunteers model an awareness of, and understanding and respect for, the many forms of difference reflected in the people and communities served by UWSJC. UWSJC aims to be a role model for volunteer organizations in attracting and building a diverse volunteer base.

Accountability and Making a Difference. We strive to fulfill the letter and spirit of our diversity philosophy, and to illustrate that through our commitment to excellence. To realize the potential of every member of our organization, we work to create a culture that promotes individual accountability.

We recognize that holding ourselves accountable to our fundamental principles allows us a better opportunity to make a positive difference through our work.  Our values should be demonstrated through our actions and decisions, individually and collectively. We know that part of our organizational and individual legacy to the communities we serve is our commitment to this achievable ideal.

Please send a cover letter with your resume to   The salary range for this position is $60K- $70K based on experience with some flexibility for candidates with a proven track record of success building and sustaining nonprofit businesses.