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Domestic Violence Housing Navigator

United Way of the Plains
Wichita, KS

Relocation expenses: Not paid

Full time
1 - 2 years of experience
High School Diploma

Published on 30 Sep 2022

Expires on 30 Sep 2022

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Domestic Violence Housing Navigator


The Domestic Violence Housing Navigator is a full-time position and generally responsible for overseeing the management of the Domestic Violence Database and coordinating housing efforts for those fleeing domestic violence and human trafficking.

The successful candidate for this position is one who thrives on solving challenging problems, balances empathy and pragmatism, and is looking to define what the next generation of housing support for survivors of domestic violence and human trafficking looks like while simultaneously maintaining laser focus on our mission. The position requires a change agent who runs towards challenging problems to help craft innovative solutions in partnership with community stakeholders. This position requires a strong team member who is outward facing, approachable, and engaging to build a new and better future for all citizens of our community.


Key Responsibilities and Essential Functions:

The major responsibilities of this position include, but are not limited to:

  • Serve as liaison with the software company that administers the Domestic Violence database.
  • Build relationships with service providers to support and increase participation in the database and in a coordinated entry process to ensure that survivors of domestic violence and human trafficking have equal access to housing services.
  • Be relationship focused. Facilitate and maintain strategic alliances/partnerships with public, private, and non-profit organizations to develop, integrate, and implement program priorities.
  • Develop, conduct, and document training for the Domestic Violence database users and data collectors.
  • Receive, triage, and resolve technical issues in the Domestic Violence system experienced by the end users.
  • Work closely with service providers and Continuum of Care Housing Navigator to make referrals to community housing programs as needed
  • Disseminate information to the community and manage communications related to day-to-day operations.
  • Stay current with changes in the Housing and Urban Development (HUD) department's manuals and technical guides.
  • Assist with writing the annual CoC grant application and assist Victim Service Providers with creating new, domestic violence centered projects.


Minimum requirements and qualifications:

  • Bachelor’s degree is preferred.
  • At least one year experience working with Domestic Violence causes. 
  • Proficiency using computers, including MS Office, the Internet, and previous experience working in client information databases.
  • Strong written and oral communication skills.
  • Strong relationship and team-building skills.
  • Proven critical thinking skills.
  • Able to manage multiple projects simultaneously.
  • Capable of working effectively with limited supervision.
  • Able to maintain confidentiality regarding sensitive information.


Core Competencies for all United Way Professionals:

  • Mission-Focused: The United Way Professional’s top priority is to create real social change that leads to better lives and healthier communities. This competency drives their performance and professional motivations.
  • Relationship-Oriented: The United Way Professional understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
  • Collaborator: The United Way Professional understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
  • Results-Driven: The United Way Professional is dedicated to shared and measurable goals for the common good including creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
  • Brand Steward: The United Way Professional is a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.


How to Apply:

For priority consideration, apply by Friday, Sept. 2, 2022; the position will remain open until filled. To apply, email your cover letter and resume to

Learn more about what it means to work at United Way at  Individuals with a lived experience of domestic violence are encouraged to apply.


United Way of the Plains is committed to providing Equal Opportunity in Employment, to all applicants and employees regardless of, race, color, religion, gender, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or any other characteristic protected by law.