Skip to main content

Director of Workforce Services

Abingdon, VA

Relocation expenses: Not paid

Full time
5 - 10 years of experience
Bachelor's Degree
$41,000 to $50,000 per year

Published on 16 Feb 2023

Expires on 14 Jan 2023

Warning message

  • This job ad is no longer active. Search for new jobs.

Director of Workforce Services

Position Title:  Director of Workforce Services

Program Service Area:  Bland, Buchanan, Carroll, Dickenson, Floyd, Giles, Grayson, Lee, Montgomery, Pulaski, Russell, Scott, Smyth, Tazewell, Washington, Wise, Wythe Counties and the Cities of Bristol, Galax, Norton, and Radford Virginia

Type:  Full Time, Exempt

Pay Scale: $60,000-$80,000

Reports to:  Vice President of Community Impact                                                                                                                                                                        

United Way of Southwest Virginia is an equal employment opportunity employer. Qualified applicants will be considered for vacancies without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, marital status, pregnancy, childbirth or related medical conditions including lactation, age, or status as a veteran or other category protected under applicable state or municipal law. United Way of Southwest Virginia will reasonably accommodate the disabilities of qualified applicants to permit them to perform the essential functions of the subject position. 

Purpose of the Position:

The Director of Workforce Services is a direct impact role in the Community Impact department.  The Director will ensure that individuals served earn credentials, gain employment and work in the field of early care and learning in the communities served.  The Director will develop strong working relationships internally with the Childhood Success and Youth Success teams.  The Director will develop and maintain working relationships with other agencies and organizations serving potential clients. The Director of Workforce Services will develop and implement collaborative strategy to meet the goals of the project. 

Areas of Responsibility: (Other duties may be assigned)

Leadership and Management

  • Responsible for developing and implementing strategy and planning to hire 100 new employees in the areas served by the project.
  • Develop a vision and associated action plans to fulfil vision of urgently hiring new workers for the field of early care and education.
  • Collaborate closely with internal and external leaders and decision makers.
  • Influence the participation of both partners and clients.
  • Supervise the Workforce Services team.
  • Coordinate across the organization to develop shared goals, messaging, and deliverables.
  • Collaborate with the Director of Community Impact to ensure compliance with funders.
  • Work closely with the Director of Research and Data Analytics to capture pilot project data.


  • Formalize partnerships through memorandums of understanding documents.
  • Proactively communicate with external partners on engagement opportunities and project progress.
  • Develop a team approach with external partners to plan and implement program activities.
  • Liaise between partner organizations.
  • Possess strong communication skills, both verbal and written.
  • Lead effective, productive meetings.


  • Implement strategy to attract new workers to the field of early care and early learning in Southwest Virginia.
  • Define recruitment process from inception, job posting, screening, interviewing, placement into job and the onboarding process.
  • As needed, attend recruitment events as representative of partners hiring early care workforce.
  • Develop prospective schedule of events to attend to support overall strategy.
  • Support all activities to guide the project to meet goals.

Record Keeping and Financial Acumen

  • Develop and implement applicant tracking system.
  • Track all deliverables of grant funded project.
  • Create monthly reports providing all appropriate documentation related to expenses.

Job Relationships:

The Director of Workforce Services reports to the Vice President of Community Impact. The Director of Workforce Services maintain an ongoing working relationship with members of the Childhood Success and Youth Success teams at United Way of Southwest Virginia.  The Director will develop and maintain external working relationships with appropriate agencies and organizations.

Requirements of the Position:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge and Skills:

  • Knowledge of the workforce development landscape.
  • Ability to assign, direct and coordinate the activity of others and monitor progress on delegated work.
  • Experience in grant contract management.
  • Excellent oral and written presentation skills.
  • Financial analysis skills and ability to develop, implement and manage budgets and project plans.
  • Understanding and application of outcome measurement, program evaluation and planning.
  • Experience in organizing and leading collaborative initiatives with other agencies and organizations.
  • Knowledge of strategic planning and organizational development.
  • Computer Proficiency and Experience:  Word, Excel, Access, PowerPoint, Adobe, Google Drive and Publisher.
  • Ability to facilitate meetings and groups.
  • Ability to work in a fast paced environment.
  • Ability to understand public policy.
  • Knowledge of community service concepts and best practices. 
  • Knowledge of strategic planning and organizational development. 
  • Strong project management and time management skills; highly organized and detail-oriented
  • A positive spirit and a high degree of flexibility, self-direction and optimistic approach to work
  • Strong commitment to maintaining integrity and confidentiality of information 
  • Computer Proficiency and Experience:  Word, Excel, Access, PowerPoint, Adobe, Publisher, Google Programs (Drive, Sheets, and Docs)
  • Capacity to influence both job seekers and hiring managers through skilled communication and strategic positioning.
  • Ability to work in a fast-paced environment while managing multiple priorities and tasks 
  • Highly developed communication skills, both written and verbal
  • Ability to think and problem-solve creatively
  • Enjoy working independently and as part of a team

Education and/or Experience - Bachelor’s degree; business, human resources, marketing and/or related fields preferred.  At least 7 years of related experience is strongly desired. 

Residency and Travel – It is preferred that applicants reside in the service area and are available to attend early morning, evening, and/or weekend meetings on a periodic basis, and should be able to travel independently throughout Southwest Virginia.

Language Skills - Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

Certificates, Licenses, Registrations - Valid driver's license and automobile insurance required; reliable high-speed home internet required.

Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to use hands to finger, handle, or feel. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information - This job also requires the following skills: Strategic thinking, leadership skills, problem solving, professional demeanor, customer service, persuasive/negotiation, people skills, and extensive knowledge of fundraising techniques and volunteer management.