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Sr. Director, Strategy and Analytics

Houston, TX

Relocation expenses: Not paid

Full time
11-15 years of experience
Bachelor's Degree

Published on 30 Sep 2019

Expires on 30 Sep 2019

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Sr. Director, Strategy and Analytics


At the heart of our work is ensuring the safety net by providing life-saving services to meet our neighbors’ most basic needs, like food and shelter.

We are here to support families and individuals when they are going through crises, like job loss, domestic violence and natural disasters.

And, we create a pathway to self-sufficiency and success for our neighbors and our community. We provide the tools, resources and education for families to achieve financial stability and independence, for children to succeed in school and in life and for veterans to rebuild their lives after returning from service.

Every day of the year, 24-hours a day, we are the voice of help and hope for those who call our 2-1-1 Texas/United Way HELPLINE.

And, we bring stakeholders and our community together to address the most pressing needs in our area, improving the quality of life for everyone in our region. We do it all strategically, transparently and with a focus on results.


United Way of Greater Houston adopted a new strategic direction in 2018 that is setting the course for transformational change.  As the organization approaches 100 years of service in the community, this new direction has been aptly named Second Century Vision.  Second Century Vision has four distinct strategic goals around mission, resource development, positioning in the community, and internal capacity and capability.  The goals are as follows:

  1. United Way of Greater Houston will create the opportunity for every person in our community to thrive by leading, serving, influencing and convening the nonprofit social services sector to deliver quality services with exceptional outcomes.
  2. United Way of Greater Houston will substantially grow the financial resources needed to improve lives and change community conditions through traditional and non-traditional fundraising approaches.
  3. United Way of Greater Houston will become the leading voice and expert on the challenges of low-income individuals and families (and their neighborhoods/communities) and educate the Greater Houston community on how to lift this population and create opportunities to thrive. 
  4. United Way of Greater Houston will have the capacity, competencies and flexibility to achieve the vision that every person in our community can thrive.

This position will be responsible for the implementation of the goals of Second Century Vision. The Senior Director will be the primary steward of maintaining the transformation created by Second Century Vision, monitoring the social service landscape of the Houston region, making recommendations to adjust strategic initiatives as necessary, and interacting continuously with key community stakeholders.


Leading and working with a cross section of the organization, the Senior Director will:

  • Leverage the prior work of consultants and management to create a detailed strategic implementation plan.
  • Facilitate the implementation planning establishing timelines and milestones.
  • Coordinate the overall project plan to ensure alignment of milestones across the United Way organization.
  • Track progress to ensure the implementation plan achieves the desired outcomes.
  • Engage frequently with Mission and Strategy liaisons, senior management, other United Way staff, the Strategic Alignment Committee and other committees as necessary to manage performance.
  • Communicate effectively and consistently internally to strengthen engagement and ensure implementation momentum.
  • Coordinate and lead, in conjunction with senior leadership, external communication related to the implementation of Second Century Vision with donors, agencies, partners and others.

For the United Way to become a data-driven organization, the Senior Director will:

Create the data and information capability within the United Way by:

  1. Using data, research and analysis to guide the development of baseline measures and metrics at the program-specific and aggregate levels.
  2. Facilitating critical decision making and tracking progress and impact of Second Century Vision.
  3. Taking advantage of existing data and identifying additional data needs.

Assist in the development of a data tool for service provider use that will help integrate and track client services and measure client-specific outcomes.


Bachelor’s or advanced degree from an accredited university.

Minimum Skills and Experience:

  • Ten (10) or more years of experience managing/leading significantly-sized projects or areas of responsibility
  • Substantive, multi-year involvement with one or more social-service nonprofits at the senior staff or board level
  • Knowledge of non-profit governance and work experience with volunteers including Boards of Directors
  • Understands the non-profit culture with the ability to work collaboratively across the organization and gain the respect of a diverse team of peers and staff
  • Excellent written and verbal communication skills
  • Demonstrated ability to prepare and deliver reports, documents and presentations.
  • Commitment to fostering an inclusive environment consistent with UWGH’s commitment to diversity and inclusion

●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.