Director of Individual Giving

Reports to:        Vice President of Individual and Foundation Giving

FLSA Status:       Exempt

Who We Are

Greenville County continues to draw national attention as a popular destination for visitors and a magnet for new development. Too many people do not share in the success we enjoy as a larger community—they have been left out or left behind. Right now, nearly 60,000 people are experiencing poverty in our county. As the largest poverty-fighting organization in South Carolina, United Way of Greenville County’s unique ability to take on challenges like affordable housing, education, job training, transportation and other complex community issues—all at the same time—is unmatched.

What We Do

We mobilize individuals and convene partner agencies, corporations, and community leaders to make broad, systemic change like no other organization can.

United Way values the abilities and perspectives that make each person who they are: empowering our employees to reach higher, think differently, act innovatively, and work collaboratively. People who work here provide the energy, expertise, and creativity that is critical to creating the lasting change our community needs—and the opportunities to succeed that everyone deserves.

As a funder, partner and convener, United Way of Greenville County works with the entire community to build resources, focus investments, and foster partnerships that create lasting solutions to big community problems.

Mission and Vision

Mission:

We mobilize people and resources to improve lives, strengthen the community and advance equity for the benefit of all.

Vision:

A Greenville County where all people have access to the opportunities to achieve their full potential. 

Position Description:  

The Director of Individual Giving is responsible for discovering, cultivating and expanding significant donor relationships and stewarding major gifts across UWGC’s portfolio.  This position develops and executes intentional relationship and moves-management strategies toward the achievement of growth, retention, participation and revenue goals for the organization.

Major Responsibilities

Portfolio Management (80%)

• Manage a dynamic portfolio consisting of 150-200 mid-level donors ($2500-$9999) and major level prospects who have the capacity to make five and six figure gifts to UWGC.
• Qualify major donor prospects who have capacity and inclination to give to UWGC.
• Thoughtfully cultivate major donor prospects. Understand prospects’ philanthropic interests. Work with the prospect to find UWGC opportunities that align with prospects’ philanthropic goals.
• Solicit major gift prospects for five and six figure annual and planned gifts to UWGC.
• Steward major gift donors. Develop stewardship strategies that continue the major gift relationship for future gift opportunities.
• Achieve ambitious annual metric goals set in partnership with VP of philanthropy pertaining to:
  • Visits/touchpoints with future or existing leadership donors
  • Solicitations for mid and major level gifts and planned gifts
  • Dollars closed in major gifts
• Ensure meaningful, strategic, year-round relationship engagement with donors and prospects in the assigned portfolio. Collaborate across the organization to develop unique giving strategies for prospect relationships.
• Engage key volunteer leaders in the cultivation strategies within assigned portfolio as needed.
• Ensure the Customer Relationship Management (CRM) database for assigned individuals and prospects is accurate, and utilize data to identify trends, risks, and opportunities.

Donor Engagement Events (10%)

• Provide insight into of special event strategy, and participate in key events with donors, prospects, and agencies supported as needed.
• Volunteer and assist with major organization events.
• Leverage events to cultivate and steward donors.

Annual Giving (10%)

• Assist with Nonworkplace Annual Giving Strategy.
• Assist with End-of-year Nonworkplace gift renewals.
• Assist with other duties as assigned.

Required Skills and Experience:

• Bachelor's degree and three or more years of sales, business development, or fundraising experience.
• Must be personally committed to advancing UWGC’s values, mission, goals and strategies.
• Proven ability to create, grow and retain strong customer relationships and excel at establishing new and maintaining relationships.  Advanced knowledge of major gift programs and ability to work a prospect portfolio through move management techniques is desired. 
• Must have a strong entrepreneurial spirit who enjoys meeting new people, deepening relationships and undertaking new initiatives.
• Must possess excellent communication skills.  Possesses the ability to share information readily and concisely, and actively listen to differing perspectives and ideas. Outstanding written and verbal communication skills required, including public speaking and presentation skills.
• Possesses excellent negotiation, analytical, organizational, time management, and interpersonal skills.
• Must be a team player who inspires collaboration and functions decisively.
• Proven project management skills, including the ability to balance multiple projects in varying degrees of implementation. Self-motivated and innovative with the ability to successfully manage and prioritize multiple activities and responsibilities.
• Comfortable working with specific and measurable performance expectations.
• Ability to work independently with minimum supervision, take initiative and utilize innovative techniques.
• Advanced computer skills, including experience with Microsoft office products (specifically Outlook, Word, Excel, PowerPoint).

UNITED WAY CORE COMPETENCIES FOR ALL STAFF
●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.