Skip to main content

Director Impact & Engagement Operations

Hartford, CT

Relocation expenses: Not paid

Full time
5 - 10 years of experience
Master's Degree
$71,000 to $80,000 per year

Published on 1 Mar 2023

Expires on 28 Feb 2023

Warning message

  • This job ad is no longer active. Search for new jobs.

Director Impact & Engagement Operations

Join Our Team! Career Opportunity

We are searching for a Director of Impact and Engagement Operations who will be responsible for leading allocations and outcome reporting processes and systems, including development of board presentations and reports. The Director serves as the organizational lead for grant application and reporting processes, data management and financial reporting. As a functional lead for Impact and Engagement operations, the Director supervises and coaches a team of staff responsible for managing processes in support of organizational goals.


What you will do:

  • Provide leadership funding process administration including software management, supporting proposal development and evaluation process, monitoring progress toward outcomes, data tracking and analysis, and development of board reports.
  • Oversee organizational processes around all elements of the grant process (proposal development, reviewing /editing, reporting, etc.) and compliance (ensuring deliverables are met, working with Finance to reconcile revenue and expenses and ensure budgets are managed effectively, developing outcome and finance reports for funders, etc.).
  • Supervise management of community engagement programs such as United Way Year of Caring, Impact Teams, community outreach and other projects.
  • Understand local communities and develop and maintain effective relationships with community stakeholders and public/private partners to address United Way priorities; in partnership with leadership volunteers and community partners, identify needs, assets, partners, resources, and innovative approaches to achieve intended community goals. 
  • Represent United Way in external data teams that support community initiatives as assigned.
  • Manage fundraising as assigned to support impact goals including serving as lead for funder relationship management as needed in coordination with other staff.
  • Provides staff support to select United Way volunteer committees.
  • Supervises staff; interns, temporary staff, consultants as needed. Coaches and supervises staff which includes providing opportunities for professional growth and development to achieve organizational goals and objectives.
  • Represents United Way at community functions, as needed, both during and after regular business hours.
  • Performs other duties as required.

About you:

  • Master’s Degree in social work, community organizing, or related field and/or 10 years of related experience.
  • Technology competence that includes expertise with Microsoft Office and database management, grant management, and finance systems; as well as willingness to learn new applications as needed and identify innovative ways for technology to support organizational objectives is required.
  • Ability to work in a fast-paced environment and juggle multiple priorities, and able to react and adjust quickly to changing conditions is required.Ability and willingness to travel locally and nationally required
  • Knows and effectively communicates the organization’s mission, vision, and values.
  • Understands the needs and goals of co-workers and constituents
  • Demonstrates the value of diversity and inclusion
  • Treats others with respect and dignity.
  • Fosters open communication by considering all input and contributions and by respecting other points of view.
  • When conflict arises, successfully navigates the conversation to find solutions acceptable to all parties.
  • Works collaboratively to achieve common goals and positive results.
  • Demonstrates the ability to negotiate and compromise without losing sight of core values and objectives; seeks win-win solutions.
  • Has a focus on results and can effectively communicate his/her goals and their impact on the goals of the organization.
  • Promotes innovation and is open to new ideas.
  • Motivates others to translate ideas into actions and results.
  • Identifies, assesses and manages risk while striving to attain objectives.

Hybrid Schedule Available

●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.