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Director, Global Network Communications

Alexandria, VA

Relocation expenses: Not paid

Full time
11-15 years of experience

Published on 15 Nov 2023

Expires on 13 Oct 2023

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Director, Global Network Communications

United Way Worldwide seeks diverse, qualified professionals who want to make a difference in the world. If you are passionate about your work and desire to help others achieve enhanced education, income, and health, United Way Worldwide is the place for you. 

United Way Worldwide is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws. The EEO is the Law poster is available here: If you need a reasonable accommodation because of a disability for any part of the employment process, please e-mail and provide the nature of your request and your contact information. 

We are a charter member of Employers of National Service and encourage AmeriCorps, Peace Corps, and other national service alumni to apply. 

United Way Worldwide is in Old Town Alexandria, VA. We offer competitive salary and excellent benefits including health, dental, life, short-term and long-term disability, employee assistance program, 403(b) plan, tuition assistance, paid time off, family sick leave, medical appointment leave, parental/adoption leave, dress for your day, free parking, onsite gym, monthly volunteering opportunities, and more. 


Creates and oversees United Way Worldwide’s (UWW) enterprise-wide communications strategy and plan targeting the global United Way Network. The strategy and plan will be executed throughout the organization and target key audiences including local United Ways, UWW staff, partners, board members, and volunteers. This position has overall responsibility for the innovation and development of a communications architecture (channels/means) to best communicate with stakeholders throughout the Network. 


An individual must be able to perform each essential duty listed below at a satisfactory level: 

  • Responsible for synthesizing organizational goals and developing integrated plans to drive stakeholder adoption of UW's vision, strategies, programs and resources.  

  • Oversee the development and implementation of integrated communications plans to support the launch/activation of key UWW programs, events and/or initiatives to the global UWW Network.  

  • Develop, manage and measure protocols and procedures to maximize efficiencies, impact and alignment of Network communications efforts.  

  • Create and manage the content strategy to elevate organizational priorities, resources and impact to the Network audience.   

  • Provide training, support, and counsel to UWW staff charged with communications responsibilities in their functional areas. 

  • Develop strategic approach (including editorial oversight) to leverage key UWW channels (i.e., newsletters, United Way Online, My Day and Workplace) to build Network knowledge and foster engagement.  

  • Responsible for setting and measuring performance metrics to ensure the Network communications strategy is meeting/exceeding goals/objectives. 

  • Manage communications efforts to support UWW’s disaster relief work.  

  • Successfully partner with organizational stakeholders to ensure alignment with the organization’s communications strategies/messages. Build and nurture strong professional relationships with colleagues within the Network and UWW. 

  • Create/coordinate communications from the cross-functional MC team about brand/marketing/messaging to the worldwide network.  

  • Support the execution of UWW staff events including town halls.  

  • Demonstrate proven leadership skills to instill stakeholder confidence in the role and value of strategic communications. 

  • Other duties as assigned. 


Minimum requirements include: 

  • Bachelor’s degree or commensurate experience. 

  • A minimum of ten years of progressive experience in a similar role. 

  • Three years of experience in a leadership role. 

  • Candidates will have demonstrated experience translating overarching organizational goals into effective communications strategies. 

  • Proven track record of developing broad strategic communications plans targeting multiple audiences, as well as success defining and achieving communications metrics/goals. 

  • Must be a solutions-oriented, strategic thinker and communicator. 

  • Exceptional writing and presentation skills are mandatory. 

  • Must be a strong writer/editor, and an effective communications consultant.  

  • Ideal candidate will have international and US communications experience. 

  • Strong cultural competencies and ability to effectively communicate to a diverse, global audience. 

  • Demonstrate proven leadership skills to instill stakeholder confidence in the role and value of strategic communications. 

  • Fluency in more than one language is a plus. 

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities and skills. Reasonable accommodations may be made to enable disabled individuals to perform the essential functions of the job. 

●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.