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Director of Education

North Charleston, SC

Relocation expenses:

Full time
5 - 10 years of experience
$91,000 to $100,000 per year

Published on 22 Aug 2023

Expires on 30 Sep 2023

Director of Education


Title:  Director of Education

Reports To (Title):  Chief Impact Officer

Job Type:  Director

Department:  Community Impact

Salary:  $95,000.00 to $105,000.00



The Director of Education reports directly to the Chief Impact Office (CIO) and has overall responsibility for leading the strategy, design and budget of the Education Impact Area of Trident United Way (TUW). This includes overseeing the development of clear strategies and key programs/products in the area of Education; assisting with the design and launch of special initiatives including United for ALICE; working in close coordination with peers to address the needs of the tri-county ALICE population; serving as a thought leader on impact insides and outside the Tri County; and supporting the communications of our impact work including community outcomes. The role also works closely with Advancement to ensure the Education work is closely tied to a sustainable revenue strategy. Partnerships include Tri-County Cradle to Career and StriveTogether.  The Director of Education will also identify, recommend and support adoption of key initiatives with the Financial Stability and Health impact areas. 

As a leader on the Community Impact team, the Director works to guide vision and strategy; support divisional, organizational and community goal-aligned activities and partnerships; establish shared measurement practices; and build public will to advance policy and mobilize funding to support positive, systemic, community-level change.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.



An individual must be able to perform each essential duty listed below at a satisfactory level:

  • Provide overall strategic leadership and management in the Education Impact area developing content, providing thought leadership, strategic frameworks, tools and resources that will position Trident United Way to execute on long-term goals in education.
  • Primary responsibility for developing partnerships and programs aligned with our strategic priorities in education. Work collaboratively locally, regionally, and globally to establish long-term, community change goals and be able to create and apply a mobilization model, as appropriate, to align strategies with resource development and individual engagement efforts.
  • Partner on efforts to build a significant base of donors and funders that commit substantial resources to the capacity of TUW to execute on long-term, Education goals.
  • Provide strategic leadership to the evolution of our strategies in response to progress against our goals and changes in our community conditions.
  • Serve as a visible external thought leader on education issues including establishing formal partnerships/alliances with other organizations that can strengthen our efforts.
  • Budget and Grants Manager for Education Impact Area to include Quarterly reports.
  • Other duties as assigned.


An individual must be able to demonstrate the following competencies at a satisfactory level:

Accountability/Results Orientation - Is accountable for the work results and performance to budget of an assigned department, as well as the effective and efficient utilization of TUW and community resources (human, financial, relationships and capital.)  Articulates and communicates work goals and objectives, as well as expected work results. Establishes work quality standards for assigned teams in order to help ensure the attainment of departmental goals and objectives. Accepts responsibility for the outcomes achieved. Protects the United Way brand, promoting its relevance and statue to the extent possible. Behaves ethically and honestly in all activities. Demonstrates a commitment to TUW’s values, including diversity and inclusiveness.

Decision-Making/Risk-Taking - Weighs the pros and cons of available options and makes departmental decisions. Seeks input from team leaders on the potential impact of decisions on their ability to effectively achieve desired outcomes/results. Identifies and communicates departmental/organizational tactics, challenges and opportunities. Encourages risk-taking.

Low ego —has strength of character without needing to draw attention to or protect one’s self. Authentic. Slow to blame and quick to accept personal responsibility. Ability to resolve conflicts productively. Keeps promises and follows through. Keeps confidences. Leads from a position of equality. Leads with respect and inclusivity. Creates, promotes, and pronounces psychological safety free of discrimination, judgement, and retribution.

Teamwork Collaboration - Builds a cohesive and diverse department. Supports and motivates others to contribute to the department. Determines the composition of teams required to accomplish departmental goals and objectives. Provides direction and clarity around goal priorities to empower work departments to be effective in collaborating to meet established departmental goals and objectives. Initiates and directs group change initiatives and serves as a change agent.

Relationship Management - Embodies and promotes United Way’s values and guiding principles. Promotes a "win-win" philosophy in dealing with others. Serves as a role model in dealing with others to accomplish organization goals and objectives. Works effectively with United Way staff, volunteers and other stakeholders to achieve strategic direction. Able to manage and sustain key relationships to benefit the United Way movement and/or TUW. Formulates and communicates in an ethical and politically sensitive manner.

Emotional Intelligence - Self-aware. Shows empathy for the concerns, motivations, challenges, and lived experience of others. Curious about how others feel. Compassionate. Confronts others supportively. Remains composed under pressure.

Communications - Expresses ideas and concepts in a clear and concise manner. Is persuasive and influences others. Actively listens to others to understand their perspectives. Seeks input and feedback on individual, team and departmental performance and environment. Supports openness.

Innovation/Creativity - Shares a deep commitment to TUW’s vision. Develops a "connected" vision for the Group. Has a plan to meet Group vision and contribute to overall success. Promotes a climate that values and rewards innovation and creativity. Acknowledges and champions the efforts of others to "think outside the box.” Maintains knowledge of current and emerging trends that affect United Ways, ALICE populations and/or the non-profit sector. Demonstrates ability to analyze information and translate into specific, effective action/solutions.

Talent Builder - Empowers people to perform. Motivates and develops staff. Encourages staff to take on challenging assignments and developmental opportunities. Aware of learning and career goals of each direct report. Effective coach (e.g., aiding staff to develop their own insights and actions) and takes advantage of coachable moments (e.g., times when people experience success, disappointment, or are trying a skill for the first time). Helps people learn the right lessons from experience. Gives employees guidance and tools needed to do the job and steps out of their way. Supports healthy balance between work and personal life. Gives credit and recognizes achievements. Gives opportunity for people to present and work.


Minimum requirements include:

  • Five – 10 years of expert-level experience in a similar role.
  • Five years of previous people management experience.
  • Five years of experience in a leadership role.
  • Experience with leading and presenting issues around equity and disparate community needs.
  • United Way experience a bonus but not required.
  • Ability to interact with all levels of staff and the community.
  • Preferred experience with low- to moderate-income families and/or convening large-scale, collaborative networks.
  • Two (2) or more years program evaluation experience, measuring outcomes and using data to improve program performance.
  • Excellent organization skills with attention to detail.


  • Ability to engage, lead, motivate, train, supervise and manage diverse staff, volunteers, and partnerships.
  • Ability to oversee and prioritize a wide variety of projects from inception to completion.
  • Technical, creative and grant-writing skills including formal reporting procedures.
  • Knowledge of fundraising processes and best practices.
  • Proficiency using MS Office Suite with ability to learn unique software packages for relationship and outcome management, and data collection.
  • Excellent verbal and written communication skills, including the ability to give presentations to a wide variety of individuals both internally at TUW and externally within the community.
  • Positive attitude and willing to be part of a team
  • Have fun and enjoy the job



  • This job requires exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
  • Worker must frequently use typical office equipment (telephone, copier, printer, fax, etc.).
  • Worker sits most of the time, but standing desk are available.
  • Worker communicates with constituents, clients, and/or partners by phone and in person.
  • Routinely required to walk and occasionally travel by car.



This is a hybrid position.  Primarily works in a climate controlled office-based setting.  The opportunity to work remotely 2 days a week is available.


Requirements, skills, and abilities described above are representative of those that must be met by an employee to successfully perform the essential functions of this position with or without reasonable accommodation. In no instance, however, should the duties, responsibilities, and requirements be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate. Duties, responsibilities and activities may change at any time with or without notice.


●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.