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Director, Data and Evaluation

San Francisco, CA

Relocation expenses: Not paid

Full time
3 - 5 years of experience
Bachelor's Degree
$71,000 to $80,000 per year

Published on 28 Feb 2020

Expires on 28 Feb 2020

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Director, Data and Evaluation

An Equal Opportunity Employer Committed to a Diverse Workforce                                   

Department:         Community Impact Team
Reports To:            Vice President, Community Impact
Classification:        Management
Closing Date:         Open until filled


The United Way Bay Area (UWBA) is leading a network of corporations, government agencies, nonprofits, and individuals to create lasting change for Bay Area residents and families.  With a history that spans over 90 years and programs that tackle the issue of local poverty from every angle, UWBA is uniquely positioned to mobilize and motivate all sectors of the community toward the vision of ending the cycle of poverty. 

As UWBA responds to cultural shifts in the workplace, fundraising, and digital communications, it is guided by core values of innovation and results-driven creativity. Through a variety of existing and emerging initiatives, UWBA seeks to both strengthen and reimagine its work at all levels in order provide more and better opportunities for struggling Bay Area residents.

For more information about UWBA, please visit

The Opportunity:

Are you interested in helping to change the way that nonprofits work together? Would you like to lead the development of tools that will enable a collective impact initiative to most effectively demonstrate and improve its work?  Do you have advanced analytical, technical, project management, and teaching skills that you would like to leverage in order to have a positive impact on our local community? 

This position represents an opportunity to leverage those skills and to work with a team of committed professionals working to create greater opportunities for children, youth, and families in low-income communities. 

The Data and Evaluation Director is a position reporting to the Vice President, Community Impact.  The Data and Evaluation Director is responsible for developing and implementing evaluation tools and strategies for our SparkPoint Initiative, Two Generation initiative, Youth Workforce, and other CIT programs, ranging from shared database training tools for staff, to reports used by staff and leadership to drive program development, fundraising and impact.  The Data and Evaluation Director is responsible for translating complex data into actionable metrics, designing the regional learning curriculum connected to data and evaluation, sharing our learnings externally, and for leading regional trainings and events.   The Data and Evaluation Director is also responsible for overseeing the administration of Exponent Case Management (Salesforce) database and supervising the Program Analyst and potentially other members of the Equity Team. 

What you'll do:

  • Evaluation and Analysis
  • Lead the design and implementation of SparkPoint and Youth Workforce data and evaluation, encompassing shared metrics across 70+ organizations.
  • Create the foundation for evaluation of SparkPoint Centers by scoping possible metrics and developing recommendations on how to track and assess them.
  • Support evaluation at the organizational level to support organizational mission, messaging, and best practices for organizational and programmatic improvement.
  • Analyze data for regional and individual partners using Salesforce, Exponent Case Management, Excel, Einstein Analytics or other data analysis software. 
  • Learn and support analysis of youth employment data.
  • Provide high level summaries and analyses for sites, county leads, and program leadership on a regular basis.
  • Create custom reports, maintain current reports, and train program staff to build regional and site-level reports to provide regional and site level program data.
  • Develop and distribute analyses, instructions and tools online.  Monitor usage and adjust to ensure that tools are effective in supporting staff to track and use data.
  • Support the integration of data and evaluation efforts across multiple programs.
  • Design and implement both quantitative and qualitative program evaluations for other UWBA programs, when needed.
  • Design and lead research requests when needed.
  • Research includes finding and analyzing community level data, regional data, and publicly available data sets
  • Work with external evaluators and act as the project lead and point of contact on external evaluations.

           System Administration

  • Oversee systems that track and maintain client, student, and youth data.
  • Provide technical assistance for UWBA and partner staff in Salesforce, Exponent Case Management, or other software through system administration, monitoring data quality, adjusting and troubleshooting technical and access challenges, and keeping the site current with implementation of new software additions and system updates.
  • Serve as primary contact to Exponent Partners. Lead the migration of data to other software, as needed, working with members of the IT department, partners, and SparkPoint Centers.
  • Regional Events and Trainings
  • Design and lead regional training around data and evaluation, providing actionable insights for both partners and UWBA.
  • Develop tools and compile information to help build individual partner capacity to track impact.

         Networking and Field Building

  • Communicate with external initiatives (local, state and nationwide) and learn from their evaluation efforts. 
  • Act as a point of contact with others interested in learning more about our evaluation efforts.


  • Lead external grant proposal and reporting processes on metrics.
  • Provide grant reporting and the regional level and support county leads when needed at site level grant reporting.
  • Participate in UWBA fundraising campaign, which may include speaking engagements at workplace campaigns on behalf of SparkPoint.


  • Hire, train, and supervise staff
  • Work with other Equity Team Directors for overall management of the Equity Team.
  • Participate in Community Impact Team (CIT) directors and managers meeting to provide leadership for the entire program department

Who you are:

  • 3 - 5 years of related professional experience (building and facilitating community collaboratives, program implementation, work with public/private sector leaders/decision makers, leadership in the community, experience in grant reporting and management).
  • 5 to 7 years of data management, analysis and evaluation required.
  • Experience supervising staff preferred.
  • Access to a car, current valid California Driver's License and a satisfactory driving record are conditions of initial and continued employment.
  • Employee must be able and willing to travel as deemed necessary by his/her supervisor to all 7 counties served by UWBA. Able to work irregular hours such as early or late evening hours (before or after office hours), and sometimes weekend hours.

Bachelor's degree or equivalent work experience in a related field (examples: public policy, economic development, community organizing or urban planning, social work, public administration, or related social science.


  • Problem solving skills - looking for better, faster, innovative ways to complete tasks.
  • Flexibility skills - must be able to perform and prioritize multiple tasks. Ability to manage conflicting and changing priorities, adapt and lead through ambiguous projects.
  • Technology skills - Excellent word processing skills, including strong knowledge of MS Word, Excel, PowerPoint, and Outlook. Experience in Salesforce or Exponent Case
  • Management to build new and custom reports that include complex queries and custom variables.
  • Comfortable and interested in learning and becoming proficient in new software systems and tools.
  • Interpersonal/Teamwork Skills -- Must have strong interpersonal skills and the ability to work effectively and diplomatically with a wide range of people inside and outside the company.
  • Maintains a positive attitude and good working relationship with others at all times. Works well with colleagues and grantees across many diverse cultures and backgrounds.
  • Project management skills -- able to manage and complete tasks and meet project deadlines. Must be detail-oriented, accurate and excellent proofreading skills.
  • Effective written and oral communications skills -- ability to write clear and concise reports, compose newsletters, memos and minutes.
  • Ability to provide clear presentation at internal and external meetings, convening and events.
  • Familiarity and knowledgeable of different non-profit, public, philanthropic and private stakeholders in the 8 Bay Area Counties (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, and Solano) highly desired.
  • Able to work independently and as a productive team member.

 Salary:  $70,000 - $75,000 Exempt

 PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of   this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the   employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close   vision, color vision, and ability to adjust focus.

 UWBA does not discriminate on the basis of race, color, gender (including actual or perceived gender, and gender identity), sexual orientation, age, marital status, medical   condition, religious affiliation, veteran status, national origin, citizenship status, mental or physical disability, or any other characteristic protected by applicable state, federal   or local law. UWBA will consider qualified applicants with criminal histories in the manner consistent with the requirements of the San Francisco Fair Chance Ordinance. If you   need a reasonable accommodation in order to apply for a job, please let us know. If the reason you need an accommodation is not obvious, we may ask for documentation   confirming your functional limitations.

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