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Director, Community Impact

Boston, MA

Relocation expenses: Not paid

Full time
3 - 5 years of experience
Bachelor's Degree
$51,000 to $60,000 per year

Published on 5 Mar 2021

Expires on 5 Mar 2021

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Director, Community Impact


We are the Uniters. We bring people together to solve problems.  We identify the most pressing issues in our community and we bring together the people we think can solve them. United Way funds agencies that, working together, can address the nuances of complex problems like homelessness or the academic achievement gap. We create programs and initiatives to fill unmet needs. We deploy volunteers and socially responsible companies as the engines of change and the feet on the street, delivering hope to people in need. We raise funding through generous donors who understand that social change can’t happen without it.


United Way sees its role as bringing stakeholders together around a common vision for achieving long-lasting results. A key example is the role United Way is playing in driving Boston Builds Credit, a citywide credit building initiative that seeks to empower Bostonians to build prime credit scores in order to increase their financial stability, build assets, and create wealth.

United Way is seeking an experienced professional to join the Community Impact team. The Director will collaborate with nonprofit partner staff, colleagues, volunteers, and other stakeholders to expand access to economic opportunity across our region. The Director will bring knowledge of the key levers that foster financial wellbeing for economically vulnerable people and communities. The Director will use this knowledge to lead United Way’s financial and career coaching networks, supporting a portfolio of nonprofit partners and building their capacity through professional development and learning communities, designing and improving programmatic approaches, and deploying volunteers and advocates to make a change. The ideal candidate will have a balanced skill set including strategic thinking, project management, and the ability to leverage relationships for mutual benefit.


Strategic Leadership

The Director will build partnerships with nonprofits, including a portfolio of grantee relationships, with the purpose of identifying areas for strategic development or alignment in the field of economic empowerment. This includes fostering and brokering relationships among partners and stakeholders, sharing best practices, and opportunities for collective action that will lead to expanding access to economic opportunity for marginalized people and communities. To do this, the Director will lead one or more learning communities and regularly represent the United Way at community meetings, agency events, statewide and local coalitions/task forces, donor meetings, and other opportunities.

Program Leadership

The Director will take the lead on program design for specific United Way-led initiatives alongside colleagues across the organization. This will include the facilitation of professional development programming, leading United Way’s financial and career coaching networks, as well as the design of multi-agency initiatives that expand programming to new markets. It will require an understanding of program design and management with an equity lens that fosters economic justice for marginalized communities, including the use of data to demonstrate results. The Director will leverage United Way’s multi-agency SalesForce database to serve programs across the region.

Personal Leadership

The Director will inspire the trust and confidence of internal and external colleagues, volunteers, and funders. Success will be seen in the ability to collaborate and synthesize diverse skills and perspectives without losing focus on our collective goals. The ideal candidate will demonstrate:

  • A commitment to continual learning and growth;
  • Willingness to embrace change, leading others to clarity and commitment;
  • Ability to foster a sense of energy, ownership, and personal connection to the people and communities we serve.


  • Bachelor’s Degree and 3-5 years of relevant experience including designing and implementing financial opportunity programming and an interest in leveraging that background for systemic change. Lived experience will be honored and valued as relevant.
  • Knowledge of the barriers to financial stability for economically impacted people and communities and an ability to translate that information into learning and growth for United Way’s partners
  • Experience with nonprofit management and comfort in collaborating with leaders in the field
  • Ability to manage multiple projects, priorities, and deadlines
  • Strong facilitative and relational skills
  • Experience using and providing support for client database systems
  • Experience analyzing and using data to inform and improve program performance and outcomes
  • Flexibility with virtual work through at least the end of  June 2021, recognizing that this position will be expected to eventually travel throughout United Way’s footprint once it is safe to do so. Access to a car is helpful.


United Way of Massachusetts Bay and Merrimack Valley, Human Resources Coordinator,

For information on additional opportunities, please visit

United Way of Massachusetts Bay is committed to hiring individuals who reflect the diversity of the communities we serve. Please see our Diversity, Equity, and Inclusion Statement on our website.