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Jamestown, NY

Relocation expenses: Not paid

Full time
3 - 5 years of experience
Bachelor's Degree
$41,000 to $50,000 per year

Published on 5 Nov 2020

Expires on 5 Nov 2020

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United Way of Southern Chautauqua County
Job Description

POSITION TITLE:  Director of Community Impact
Jamestown, NY
REPORTS TO: Executive Director
COMPENSATION: Full time Position; Salary range starts at $42,000 DOE. Benefits include health, dental and vision insurance; retirement and life insurance; vacation and sick time.

The United Way of Southern Chautauqua County mobilizes the community to help people improve their lives. UWSCC has an annual campaign of $1.3 million and currently manages one large state grant, in addition to smaller federal and local grants. We currently invest in 28 community partners and 43 local programs working around common goals in Academic Success, Self Sufficiency, Ready Workforce and Health & Independence. In addition to supporting 2-1-1 WNY, we play a vital role in supporting a very successful VITA (Volunteer Income Tax Assistance) program, and administer some state and federal grant programs.

Overview of Responsibilities
The Director of Community Impact engages diverse stakeholders and partners to efficiently and effectively address community needs and priorities. This is accomplished by managing complex issues and working to achieve desired results. They are able to gather, interpret, and use relevant data to drive strategy development and facilitate change. The Director of Community Impact is a leader who takes initiative to address key priorities and drives collective community outcomes.

Core Competencies for this Position
able to link donor, volunteer, and advocates’ aspirations to needs, strives to accomplish goals, separates own interests from organizational interests

Relationship-Oriented: understands what motivates individuals and organizations, values diversity and inclusion, effectively communicates, actively listens to and facilitates diverse input and contributions

Collaborator: takes collaborative approach to addressing issues, mobilizes a broad range of resources

Results-Driven: focuses on results and can effectively communicate goals and impact, promotes innovation and is willing to take risks, holds oneself accountable and is self directed

Brand-Steward: acts with integrity and strong ethics to foster trust at all levels (personal, market, society), internalizes the meaning and commitment of United Way and consistently acts according to its values and purpose, is accountable and transparent with all stakeholders

Key Responsibilities/Essential Functions

  • Acquires and displays expertise in United Way’s priority areas
    • Researches evidence-based programming and best practices employed in similar communities
    • Able to distill complex information into a simple and compelling message
    • Asks insightful and provocative questions
  • Oversees program funding process in alignment with Roadmap for Change
    • Establishes timelines for Allocation of funding
    • Drafts Request for Proposals for approval by Community Impact Cmte
    • Supports community partners in preparation for and submission of RFP
    • Recruits, trains and supports volunteers from diverse backgrounds and workplaces in making funding decisions
    • Prepares Scorecard and Funding Agreement for one-on-one review with community partners
  • Works with community partners to develop and implement programming
    • Provides feedback and support in selection of appropriate measurable goals
    • Understands constraints and assists in turning challenges into opportunities
    • Coaches and mentors community partners through constructive feedback
    • Manages conflict and tensions between collaboration and competition and works constructively to resolve conflict by advancing win-win solutions
  • Assesses community need and aspirations by actively engaging with a diverse group of stakeholders
    • Is consistently present and visible in the community by actively participating on committees and coalitions
    • Works inclusively with individuals, partners and organizations to act on common goals across various demographic and exhibits cultural competence
  • Researches, develops, and evaluates progress toward Board established goals and metrics
    • Able to describe results and progress to the larger community with authenticity, clarity, and transparency
  • Works collaboratively with Director of Marketing to develop compelling messages
    • Seeks opportunities to translate program outcomes into investment opportunities
    • Supports strategies to engage donors year-round through volunteerism and impact tours
  • Works with Executive Director to implement new projects as directed
    • Provides leadership and/or support to special initiatives
    • Play lead role in external funding opportunities, including grant writing.
    • Ensures that grant deliverables are achieved
    • Gathers necessary outcome information for reporting to special funders
  • Creates a positive image – is enthusiastic, positive, charismatic, and can generate trust of partners.
    • Conveys energy and passion
    • Demonstrates self-control in difficult situations
    • Fosters innovation and change
    • Is flexible and willing to step out of the comfort zone


  • Bachelor's Degree in social work, business, or other relevant field
  • 5 years of experience in program management or evaluation
  • Grant writing and reporting experience, as well as knowledge of United Way funded programs and allocation process a plus.

To apply: Please send resume and cover letter to by Thursday, November 5, 2020

United Way of Southern Chautauqua County is proud to be an Equal Employment Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We will not discriminate against any employee or applicant based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics., or any classification protected by federal, state, or local law.