JOB CLASSIFICATION: Full-time, Non-exempt (32-40 hrs/week)
REPORTS TO: Director of Development
HOURLY RATE: $15-17/hr
ABOUT UNITED WAY EMERALD COAST:
United Way Emerald Coast (UWEC) is a local volunteer-based non-profit organization that brings individuals and groups together in a community wide effort to help others. Together, we fight for the health, education, and financial stability of every person in Okaloosa and Walton counties. We work with hundreds of individuals and organizations that share a collective vision for what is possible when we Unite our efforts. To drive positive change, UWEC evaluates our community's diverse needs, mobilizes the caring power of the community, and directs resources to the areas that will have the most positive impact.
The Development & Engagement Coordinator’s primary responsibilities are strengthening donor engagement through volunteerism and ensuring organizational effectiveness by overseeing the database systems. S/he will develop and manage a variety of data sets that support the objectives of retention and growth of United Way donors and volunteers. The Development & Engagement Coordinator will also support the relationships and logistics associated with implementing United Way’s annual events and engagement opportunities including, but not limited to, ReadingPals, Cram the Van, and Days of Caring. This position must have the ability to manage data and volunteers, and work collaboratively across departments within the organization.
KEY AREAS OF RESPONSIBILITY:
• Work closely with development and finance staff in carrying out essential duties and responsibilities related to campaign and donor management.
• Recruit and engage individual donors and corporate partners in UWEC’s volunteer efforts.
• Provide necessary reports to the finance staff and assist in reconciling data between the pledge processing database and the general ledger (proper reconciliation of revenue, restricted pledges receivable and collection amounts).
• Understand the role digital technology plays in acquiring, engaging and retaining donors and seek to utilize it to create incredible user experiences to positively impact fundraising results.
• Administer the gift acknowledgement process for all donors; ensure thank you letters are updated annually to refresh tone and reflect current messaging.
• Strategically implement and lead direct mail fundraising campaigns to maintain existing donors and acquire new ones throughout the year.
• Manage churn list and lead mail-outs to lapsed donors.
• Support Director of Development in creating and executing fundraising events and campaigns as needed.
• Ensure that designation payouts are prepared in the pledge system timely and accurately based on policies.
• Support communication with corporate workplace volunteers and donors. Prepare materials for trainings, workplace captain meetings, and campaigns. Deliver or pick-up materials as appropriate.
• Work with corporate, government, non-profit and education sectors to promote volunteerism and service.
• Plan and execute large-scale annual Day of Caring event. Solicit individual volunteers and workplace serve teams to support the submitted projects.
• Track, monitor, and report on volunteer hours and outreach efforts.
• Coordinate and oversee ReadingPals program, provide and analyze data for grant funder(s), ensuring application and reporting deadlines are met. Solicit and manage program volunteers. Deliver or pick-up materials as appropriate.
• Coordinate and supervise office volunteers.
• Keep all activities in line with the core values and contribute to the positive culture of UWEC.
• Participate in professional development opportunities as related to the duties of the position.
• Assist with the organization’s disaster response efforts, when necessary.
• Assist with other projects as assigned.
MINIMUM KNOWLEDGE & SKILLS REQUIRED:
• Understand and demonstrate commitment to the mission, vision, and direction of UWEC.
• Associates degree and at least 2 years of related experience.
• Ability to pass a Level 2 background screening to support vulnerable populations.
• Prior database, fundraising experience and/or work in the non-profit sector preferred. Volunteer management a plus.
• Working knowledge of accounting and database software. Ability to learn other applications including donor management software. Proficient in Microsoft Office with emphasis on Excel.
• Excellent organizational, planning and time management skills.
• People-oriented with a track record of service to the community.
• Initiative in planning and developing new opportunities to increase UWEC’s impact and meet community needs.
• Ability to learn tasks quickly and work independently with minimal supervision.
• Flexible to change; proven ability to manage multiple high-priority projects and deadlines without compromising quality.
• Ability to work respectfully and inclusively with a diverse population and multiple stakeholders.
• Drivers’ license and reliable vehicle, or equivalent ability to travel within a 2-county region.
• While performing the duties of this job the employee is regularly required to walk, sit and stand; use hands to finger manipulation, handle, feel, reach with arms and hands, and talk or hear.
• Extended viewing of computer monitors.
• Ability to lift or move up to 25 pounds.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the
UNITED WAY CORE COMPETENCIES FOR ALL STAFF:
• Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.
• Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
• Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
• Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
• Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
The statements contained in this position description are intended to describe the general routine and level of work of the position of Development & Engagement Coordinator. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required by the position.
Drug Free Workplace and Equal Opportunity Employer