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Development and Community Relations Director

Brattleboro, Vermont

Relocation expenses: Not paid

Full time
1 - 2 years of experience
Bachelor's Degree
$31,000 to $40,000 per year

Published on 30 Jun 2018

Expires on 30 Jun 2018

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Development and Community Relations Director

Objective:           To participate in the creation of, and to manage and implement a year round program to enhance customer relationships among donors and volunteers. Increase revenue by providing leadership and expertise in the annual community campaign, endowment campaign, and any special event. Cultivate relationships within all accounts, in order to maximize potential and reach desired organizational goals. Ability to establish deeper donor relationships with both individuals and organizations. Communicates with all departments within United Way in order to enhance, contribute to, and demonstrate, ownership of organization mission goal.

Essential Duties and Responsibilities:


  • Review customer accounts, analyze data and develop strategies to increase employee and corporate contributions.
  • Recruit, manage and train campaign volunteers.
  • Build, maintain and strengthen relationships necessary for operating an effective workforce giving program aimed at generating increased level of giving on an annual basis.
  • In collaboration with key volunteers, run select account campaigns.
  • Use Salesforce to maintain accurate notes on donors, volunteers and on corporate accounts..
  • Target and cultivate new sources of volunteer leadership throughout the Windham County community.
  • Recruit, train and manage campaign volunteers as necessary to ensure success in each campaign activity.
  • Develop positive relationships with donors, employer campaign coordinators (ECCs) and CEOs.
  • Identify and follow through on corporate and individual non donors, including making cold calls.
  • Perform other duties, special projects and responsibilities as required.


  • Create marketing materials.
  • Solicit sponsorships. Work with other UW staff to plan out an annual sponsorship strategy.
  • Must be an effective advocate and communicator in articulating the importance of UWWC, able to motivate and mobilize a wide spectrum of donors and stakeholders to support organizational objectives.
  • Represent United Way at conferences, functions and speaking engagements throughout UWWC service area, presenting a professional image and promoting United Way’s value to constituents.
  • Staff fundraising and marketing events throughout the year; be active in local business-related activities and other service groups as needed.
  • Must be willing and able to work outside the 8:00 AM to 5:00 PM timeframe.
  • Perform other duties, special projects and responsibilities as required.

    Data and Information Management:

  • Analyze and evaluate previous campaigns, changes in current community structure, economic climate and other factors that could affect the success of the annual campaign.
  • Demonstrate an ability to strategically use data to set goals and objectives for resource development efforts.
  • Manage Department budget.


  • Identify corporate and individual prospects with growth potential.
  • Steward and grow relationships with donors, key volunteers, grow the pipeline of qualified prospects, support donor cultivation.
  • Represent the organization at selected events and perform other duties as assigned.



  • Manage social media as it relates to campaign and other fund raising event.
  • Develop brochures, newsletters, annual appeal letters, rack cards and other material.

Brand Steward:

  • Act with integrity and strong ethics to foster trust at all levels (personal, market and societal)
  • Internalizes the meaning and commitment of United Way and consistently act according to its values and purpose.
  • Demonstrate the value of the network; is a good system-citizen
  • Accountable and transparent with all stake holders.


  • Participate in organization-wide events as appropriate such as Day of Caring, Campaign kick-off, Dental Care Day, etc.
  • Perform other duties, special projects and responsibilities as required.
  • Must be willing and able to work outside the 8:00 AM to 5:00 PM timeframe.
  • Must have valid driver’s license and daily access to reliable transportation.
  • Perform other duties, special projects and responsibilities as required.
  • Experience and Qualifications:
  • Bachelor’s degree required.
  • Direct experience in development or a related business field.
  • Organized, creative, highly analytical, excellent verbal and written communication skills effective in a broad diversity of audiences.
  • Firm understanding of fund raising concepts.
  • Demonstrate ability to work effectively and as part of a team.
  • Strong computer skills: PowerPoint, Word, Excel and Outlook, Facebook, Twitter, Constant Contact, and Instagram, Salesforce and Camva.
  • Must be able to work independently and be self-motivated.
  • Must have reliable transportation and willingness to travel throughout Windham County.
  • Must be able to lift over 40 pounds.
  • Strong presentation and public speaking skills.
  • Must be able to effectively multitask while managing details.
  • Diversity and inclusion are at the heart of what it means to LIVE UNITED and advance the common good; to be a diverse and inclusive system is fundamental to achieving our mission and vision. United Way of Windham County is committed to diversity and inclusion and is especially interested in candidates who can contribute to the diversity and excellence of the organization.