Reporting to the Community Development Senior Director for Special Projects, the Data Manager, leads, directs, and manages data collection and analysis to facilitate data-driven decision making
in various areas of Community Development focus. This is a full-time, grant-funded position for a motivated individual with a high level of initiative and good facilitation skills, who is eager to learn, detail oriented, a systems thinker, and can communicate effectively. The Data Manager is knowledgeable about a variety of health and human services areas including financial literacy, early education, and older adult issues. This position may direct the work of student interns, AmeriCorps and Vista members, consultants, and volunteers. Office location is in Tucson, AZ, with occasional travel to other areas of Pima County and the state of Arizona. All United Way of Tucson and Southern Arizona (UWTSA) programs and strategies work toward eliminating racial, ethnic, and socio-economic disparities for an educated, thriving, and equitable community.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- With Senior Director-Special Projects, provide data support to Community Development leadership, networks, and partners in order to ensure collaborative efforts are data driven and continuously improving, including developing platforms and processes to increase the accessibility and usability of data throughout the organization and partnerships.
- Works with and contributes to cross-team efforts with Financial Wellness, First Focus on Kids Coalitions, Read On Arizona/Read On Pima, ELDER Alliance, Cradle to Career Partnership, End of Life Care Partnership, Regional Connections Office, and other coalitions, task forces, United Way committees and teams as needed to provide technical assistance and capacity building for collection and use of data for decision making.
- Facilitate meetings and conversations with internal and external stakeholders, especially as related to data projects, guided by collaborative and, when appropriate, results-based facilitation practices.
- Support Senior Director-Special Projects in cleaning, aggregating, and visualizing monthly, quarterly, and annual data for reporting of grant-funded projects to senior management, board members, funders, and other key stakeholders.
- Assist with data projects through the entire continuous improvement cycle, including navigating data sharing agreements and partnerships, survey and other data collection design, project implementation, data collection, data entry and cleaning, and analysis to identify key insights.
- Assist with the updating of annual community impact reports, data visualization and documenting data sources as needed.
- Provide technical support to internal and external partners in data collection methods and tools, including any shared online data management tools, and assist in providing relevant training to ensure data quality, ability to customize interface, and create customized reports.
- Oversee updating of data tools that are shared with partners, such as interactive dashboards and data reports.
- Support Senior Director and other community development staff in work sessions and presentations.
- Conduct reviews of relevant community development research and stay knowledgeable of best practices regarding community-based interventions and strategies.
- Upholds high standards of data security, privacy, and ethics.
- Assist Senior Director in ensuring quality of data products by including implementing strong review processes and transparently documenting methodology.
- Build knowledge of continuous improvement methods and tools to educate and support Community Development networks and partners.
- Assist in the monitoring and documentation of grant-funded projects, networks and partner progress.
- Build relationships and work collaboratively with data staff within key government agencies,educational institutions, community foundations, other United Ways, and community partner
- Assist in other Community Development activities and events as needed.
- Assist in other United Way initiatives, events and meetings as needed.
- Hires, directs and supervises the work of staff, interns and volunteers when applicable.
- Creates and edits written documents, correspondence, speeches, and reports.
- Performs duties in accordance with United Way policies and procedures such as attending staff meetings, participating in internal and external committees.
- Ensures that all staff, volunteers, interns and consultants perform duties in accordance with United Way policies and procedures.
EDUCATION, JOB KNOWLEDGE AND EXPERIENCE:
- Bachelors degree in mathematics, statistics, computer science, public administration, education, social work, family studies, human services, research methods or a related field.
- Coursework and/or experience in data visualizations, research methodology, statistics or relevant field.
- Passion for making data actionable while managing the quality & accuracy of data and analytics.
- Commitment to ensuring equity and excellence in community development areas such as education for children, financial wellness for families and adults, and quality of life for older adults.
- Knowledge of methods and procedures to research and interpret data/information.
- Demonstrated success of managing multiple projects.
- Advanced knowledge of Microsoft Office Suite.
- Ability to define problems, collect data and draw conclusions to support evidence-based decision-making.
- Ability to communicate effectively with wide range of audiences across the life span.
- Ability to tactfully handle stressful situations, negotiate and resolve conflicts, maintain confidentiality and to respect and observe organizational protocol.
- Ability to thrive in a collaborative, team-based, mission-driven environment.
- Excellent organizational and time management skills.
- Ability to travel to work in a variety of locations throughout the metropolitan Tucson area and other parts of the State when required.
- Ability to establish and maintain effective working relationships with United Way staff at all levels, volunteers from diverse backgrounds, state and local government and philanthropic organizations, donors, community partners, and independent contractors.
- Flexibility in schedule to work occasional weekday evening and weekend events when required.
- Must possess a valid driver’s license, current auto insurance, daily access to reliable vehicle and able to occasionally lift up to 30 pounds.
- Experience with data management and tracking tools.
- Experience with data visualization and/or data analytics software.
- Demonstrated success of making data accessible to drive decision-making.
- Demonstrated successful grant writing ability.
- Knowledge of relational databases, database design, and query writing.
- Knowledge of publicly available datasets related to educational, employment and other systems-level outcomes.
- Excellent communication and presentation skills.
- Experience meeting deadlines for multiple projects in a fast-paced small team environment.
- Experience supporting non-profits or government agencies using data.
- Ability to present to and train a wide diversity of audiences.
- Experience creating analytical products such as visualizations, dashboards, metrics, etc.
- Continuous quality improvement tools and techniques.
CONFIDENTIAL DATA: This position has access to sensitive and confidential information and is trusted to maintain these files and documents properly. These documents include, but are not limited to, financial information, grantee information and other business-related material. Failure to safeguard this information could result in a loss of trust and reputation internally and externally.