United Way of the National Capital Area works to create the opportunity for all members of our community to have a better life. We focus on the building blocks of a good life – a quality education, financial stability for individuals and families, and good health. We bring together the voices, the expertise, and the resources to define, articulate and implement a common agenda for change for our region. That is what it means to “Live United” in the National Capital Area.
We are searching for an associate to join our research and evaluation team. The Data Associate will gather and analyze operations data for the organization, while supporting management and leadership in making informed and objective business and policy decisions. This work is accomplished through formulating and applying mathematical modeling and other optimizing methods to develop and interpret information. This will assist United Way NCA management with decision making, policy formulation, and community impact goals in the areas of health, education, and economic opportunity.
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position and achieve high performance:
- Mission focused – the ability to create real social change that leads to better lives and healthier communities.
- Relationship oriented –an understanding that people come before process and is astute in cultivating and managing relationships toward a common goal.
- Collaborator – understands the role and contribution of all sectors of the community and can mobilize resources through meaningful engagement.
- Results driven – dedicated to shared and measurable goals for the common good, creating, resourcing, scaling and leveraging strategies and innovations.
- Brand steward – a steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.
- Subject matter expert- understand the social determinants of health, anchor institutions and community-based health strategies.
- Equity Focused-Understands the important role an equity lens plays in achieving and sustaining outcomes.
- Strategic Community Collaborator •
- Outward turning: Listens, seeks information from the community, is engaged in activities to understand community aspirations, and can authentically restate the community’s agenda from the community’s perspective.
- Inquisitive and curious: Seeks information and shares knowledge of the community, is consistently present and visible in the community.
- Creates strategic partnerships: Identifies, recruits, engages, and convenes strategic and diverse groups of stakeholders to advance the common good.
- Implements shared initiatives: Works inclusively with individuals (target populations, residents, and other non-institutional partners), networks and organizations to explore shared interests and create and act on common goals, priorities, and visions.
- Culturally astute: Understands, communicates, and works effectively and respectfully across demographical, socioeconomic, language and all other constituents that represent diverse culture of communities.
- Effective and Engaging Communicator
- Storyteller: Ability to distill complex information into a simple and compelling message for maximum clarity, understanding and impact. Presents our work using examples that are relevant to community priorities and aspirations and resonate with our stakeholders.
- Skilled Communicator: Writes clearly and concisely; Uses multiple platforms to reach diverse audiences; Effective public speaker and presenter. Active Listener – is open to new ideas and diverse opinions.
- Strategic Communicator: Develops and implements a comprehensive year-round communications plan to keep supporters and partners informed and engaged on United Way’s mission and community priorities Is diligent with appropriate follow-up and follow-through.
- Connects to Audience: Considers the appropriate method, timing and venue for delivering a message or information appropriate to target audience; Adjusts communication style to anticipate the audience’s needs and watches and responds to nonverbal cues; Effectively engages with diverse audiences.
- Internal Collaborator: Works effectively with Resources Development and Marketing/Communications to develop and communicate compelling messages; Can assess progress and describe results to collaborating partners and to the larger community with authenticity, clarity, transparency and effectiveness and intentionally share and collaborate with internal teams.
C. Critical Thinking and Creative Problem Solving
- Gathers Data: Understands, analyzes, and utilizes data to create effective solutions; Asks insightful and provocative questions.
- Effective Decision Maker: Develops criteria for making decision; Weighs the costs, benefits, risks and chances for success when making decisions; Facilitates the group think process by breaking down complex problems and situations.
- Develops Solutions: Can use analysis and critical thinking skills to solve problems; Understands agency and partner constraints and is able to work around those constraints or use the challenges they present as opportunities; Engages team/s, is a good listener, synthesizes information and interacts in a positive way to get a solution.
- Creative and Innovative: Based on strategically relevant data, seeks to create processes and services that are new and useful.
- Manages Conflict Effectively: Manages conflict and tensions between collaboration and competition; engages constituents in a constructive way to resolve conflict; identifies and advances win-win solutions to improve lives in communities.
D. Planning and Implementation
- Strategic: Establishes measurable goals that are in line with community outcomes and priorities outlined by community data; implements with appropriate sense of urgency.
- Project Management: Assess priorities, creates and executes timelines, meets interim and overall project milestones; Continuously monitors and evaluates based on goals and recalibrates when necessary, bring people together to successfully execute tasks.
- Acquires Resources: Develops successful proposals as investment opportunities and attracts funds, is resourceful, can gather support, people and money required to back programs and projects that advance impact priorities.
- Engages Partners: Works with partners across sectors to define, agree and implement projects and initiatives; Understands partner constraints; Coaches and mentors partner organizations and agencies; Provides partners and team members with input, information and constructive feedback to improve performance; Asks and receives feedback on own performance.
- Seeks and Shares Knowledge: Is committed to learning; Research best practices; Transfers knowledge in a way that facilitates strong implementation of projects programs.
E. Embracing and Managing Change
- Constructive Optimism: Fosters an environment of innovation and change and takes calculated risks to accomplish goals; Embraces and supports change initiatives; Seeks solutions; Demonstrates self-control in difficult situations.
- Manages Change: Identifies and implements new ways of conducting business to enhance effectiveness and efficiency; Communicates benefits of change to team members and to partners; Shows link between the change and its benefit(s) to impact work.
- Demonstrates Resilience: Recovers quickly from setbacks, overcomes obstacles, understands that criticism is part of learning.
- Demonstrates Flexibility: Is flexible and willing to step out of the comfort zone, can support leadership decisions even if personally in disagreement; Able to shift gears and comfortably handle risk and uncertainty.
- Manages Ambiguity: Manages ambiguity with high tolerance and continues to drive towards results; Operates with transparency; strives to provide staff and partners with as much clarity and stability as possible.
Responsibilities and Tasks
- Work in partnership with community impact division staff to execute the strategic plan to achieve goals and align organizational initiatives with United Way NCA’s mission.
- Serve as a liaison between United Way NCA and the nonprofit community on issues of reporting, outcome measurement and evaluation.
- Coordinate the research and evaluation components of community impact initiatives and organizational projects
- Provide guidance to partner organizations on specific outcome requirements and expectations.
- Provide training and/or guidance to staff/grantees on data collection tools and techniques.
- Maintain and manage data systems that support Community Impact Divisions portfolio of work.
- Use data to inform discussions and facilitate meetings to drive decision making around impact measurement and initiative outcomes.
- Document data and evaluation policies and procedures and cross train others to ensure backup for functions.
- Provide technical assistance to funded partners regarding program development and outcome measures.
- Support the evaluation and management of grant compliance.
- Support the development and negotiation of data sharing agreements with relevant partners and facilitate data collection as required.
- Support the development of reporting infrastructure to share data with internal and external audiences to make better decisions and drive change.
- Support internal research requests that include but are not limited to literature reviews, secondary source data collection, and benchmarking.
- Remain up-to-date on key economic, social and political trends impacting the quality of life across United Way NCA’s communities.
- Participate in online training, webinars and seminars to keep abreast of industry and system best practices and enhancements.
- Other such duties as may be assigned which may include collaborative assignments with other departments.
Specific Skills and Attitudes
- Bachelor’s degree in data science, social science, statistics, public policy, or a related field required.
- Minimum of 1-2 years of successful experience in research, evaluation, or program management roles in a nonprofit, human service, academic, or government organization with emphasis on:
- Research and/or evaluation design and implementation, especially mixed methods
- Data collection processes and the implementation of data collection tools
- Data cleaning and quality control
- Development of logic models, monitoring and evaluation plans, and program documents
- Experience with the use of statistical software (R, SPSS, SAS, etc.)
- Proficiency in the use of spreadsheets, word processing and presentation software required. Advanced knowledge of MS Office, G-Suite tools preferred.
- Proficiency in the use of commonly used databases and data visualization software preferred.
- Experience in giving presentations and facilitating workshops required.
- Experience in adult learning and training preferred.
- Collective impact experience preferred.
- Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.
- Ability to flex communication style to multiple cultural environments.
- Excellent written and verbal communication skills, and ability to present to diverse audiences, specifically racially, ethnically, and socioeconomically diverse communities.
- Accurately follows the directives or corrections given by others.
- Ability to work on multiple projects and responsibilities concurrently.
- High energy results oriented.
- Exceptional interpersonal skills.
- Able to handle ambiguity and nuance.
- Well organized, strong on follow-through.
- Highly motivated, self-directed with an entrepreneurial spirit.
- Must have access to a reliable means of transportation
United Way of the National Capital Area
1577 Spring Hill Road, Suite 420, Vienna, VA 22182