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Data Analyst

Dallas, TX

Relocation expenses: Not paid

Associate
Full time
Associate Degree

Published on 15 Oct 2021

Expires on 15 Oct 2021

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Data Analyst

SUMMARY:

United Way of Metropolitan Dallas is looking for a Data Analyst to work cross-functionally with departments organization-wide to drive continuous improvement, learning, and data-informed decision making.  Key areas of focus will include conducting in-depth analysis on revenue, donor retention, performance of key activities, community needs, and organizational impact.  Using data from a variety of sources, the Data Analyst will utilize Microsoft PowerBI, Salesforce, and other systems to develop visualizations, dashboards, and reports containing actionable data and strategic insight to help United Way further its mission in the community.

 

KEY RESPONSIBILITIES:

  • Work with staff organization-wide to understand departmental analytics needs, creating analytics which answer business questions, identify challenges/opportunities, and measure effectiveness
  • Analyze and interpret data to identify patters and trends which impact organizational decision making
  • Build compelling visualizations, using tools such as Microsoft PowerBI, to support storytelling and translate data into actionable information
  • Present data trends and complex information in consumable formats tailored to various internal and external audiences
  • Create and maintain automated reports and dashboards which provide users organization-wide with self-service access to in-depth information
  • Develop dashboards, reports, and other analytical tools for use in forecasting, data maintenance and process improvement
  • Write/update SQL queries needed for data analysis and reporting needs
  • Test and validate data presented
  • Perform system maintenance as needed to ensure consistent operation of the organization’s data mart and reporting systems
  • Conduct training sessions and assist staff with maximizing usage of reporting and dashboarding systems
  • Be a resource and advocate for data-inform decision making by teaching and empowering others to use existing data and modify processes to expand data available

 

To perform the job successfully, competitive applicants should demonstrate the following competencies:

 

  • Mission-Focused:  Create real social change that leads to improving lives in our community
  • Relationship-Oriented:  Able to communicate effectively to develop, grow and sustain productive relationships.  Knows how to capture and record relevant information and how to interpret and utilize the information to forge partnerships, collaborate, cultivate, grow, sustain and strengthen internal and external relationships
  • Results-Driven:  Dedicated to shared and measurable goals; creating, resourcing, scaling, and leveraging strategies and innovations for broad impact
  • Stewards:  Our actions, behaviors, and decisions on behalf of our donors must be transparent, meet the highest ethical standards, and align with organizational goals

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES:

  • Bachelor’s Degree in Business Analytics, Information Technology, or other data-driven discipline
  • 5+ years of experience in a hands-on data analytics role, having autonomously manipulated and drawn actionable conclusions from large amounts of data
  • Advanced knowledge and experience working with Microsoft PowerBI and DAX
  • Advanced knowledge and experience with SQL queries and server administration
  • Advanced knowledge and experience with Microsoft Office Suite, including Excel formulas, pivot tables, and charting functions
  • Proven experience creating compelling dashboards and visualizations for professional presentation
  • Prior experience building and maintaining automated reporting systems
  • Experience with Salesforce NPSP
  • Strong data analysis and evaluation skills (quantitative and qualitative)
  • Ability to plan project timelines and deliver results according to deadlines
  • Ability to work independently, to prioritize and execute multiple projects
  • High attention to detail
  • Excellent written and verbal communication skills
  • Driven to understand various business processes and the connection to the data needed/produced
  • Driven to continuously learn new skills and information