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Corporate Relationship Manager

United Way of the Capital Area
Jackson, MS

Relocation expenses: Not paid

Manager
Full time
3 - 5 years of experience
Bachelor's Degree

Published on 31 Dec 2021

Expires on 31 Dec 2021

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Corporate Relationship Manager

ORGANIZATION OVERVIEW

We are a Metro 4 (BPM 2) United Way with an annual campaign of $1.5 million with grant revenue of $175,000. Our strategic plan directs us further into the community impact continuum, with a particular focus on collective work toward early childhood success and high school graduation. We currently invest in 20 strategic partners/coalitions and internal programs working toward common goals around Education, Financial Stability and Crisis Intervention. In addition to supporting 2-1-1 Mississippi, we play a vital role in supporting a very successful VITA (Volunteer Income Tax Assistance) program.

 

OVERVIEW OF RESPONSIBILITIES

The Corporate Relationship Manager maximizes revenue growth through self-initiated coordination efforts with campaign coordinators, volunteers, and donors. Must be able to identify, develop and maintain high quality relationships with individuals and organizations to attract and sustain resources to support UWCA’s strategic direction and community impact initiatives.  Additionally, the Corporate Relationship Manager must be able to grow donor retention, leadership dollars and assist with new business development.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

  • Plan and execute specific year-round engagement opportunities as well as multi-year development action plans to ensure cultivation of relationships that drive revenue growth through workplace campaign and other resource products.
  • Manage UWCA’s corporate and donor communications, including website, newsletter, social media, etc.

Essential Duties include the following (other duties may be assigned): 

  • Serve as a professional representative of UWCA, complying with established corporate guidelines and in support of the organization’s mission and vision.
  • Achieve goals with assigned key indicators of success including participation rates, resources under management, average gift, leadership giving and retention for key accounts within assigned portfolio.
  • Serve as liaison and engage donors with UWCA’s affinity initiatives, Day of Caring, and other opportunities as identified.
  • Responsible and accountable for problem solving, critical thinking and decision making to reach target results through strategy implementation.
  • Provide the “ideal experience” for active community investors by promptly handling inquiries, valuing donor gifts regardless of the size and regularly communicating the community impact those investments are making in the region.
  • Manage donor data efficiently and accurately utilizing CRM systems.
  • Maintain a current understanding of and ability to articulate UWCA’s community impact model, focus area activities and results to customers/donors and the community at-large.
  • Cultivate and develop new relationships with individuals and organizations to raise and leverage both financial and non-financial resources to achieve UWCA’s organizational goals.
  • Participate in community and civic activities or organizations to increase networking and public awareness of UWCA.
  • Conduct research on assigned donor prospects and maintain up-to-date donor profiles for use in retention, engagement, and increased giving.
  • Oversee and work in conjunction with Community Impact to develop communication and marketing strategies. These strategies will knit together different channels of engagement, including the UWCA website, newsletter, social media platforms, and public information campaigns.

EDUCATION/REQUIREMENTS

  • Bachelor’s degree in business, communications, public relations, marketing or non-profit management, or related field (experience may substitute for degree)
  • Three to five years of business-to-business sales management or non-profit fundraising experience preferred
  • Excellent written, verbal, and interpersonal communication skills
  • Possess strong knowledge of Microsoft Office Suite, including Word, Excel and PowerPoint
  • Delivers effective individual and group presentations which are powerful and impactful to drive financial support of UWCA.
  • Skilled in developing key and relationships with individuals while building rapport quickly to deliver results
  • Demonstrate sense of urgency, ability to independently determine priorities, maintain activity on a number of projects simultaneously and meet deadlines
  • Ability to work collaboratively, act innovatively and embrace change
  • Ability to work effectively in virtual and office environments
  • High levels of organization and prioritization
  • Self-motivated and able to thrive in a fast-paced, complex, goal-oriented, team environment
  • Sound judgment, discretion and commitment. Maintain confidentiality and a high degree of accuracy in donor records
  • The successful candidate will be mature, highly motivated, and team-oriented, with the highest ethical standards and ability to drive results
  • A valid driver’s license, proof of auto insurance coverage and daily access to a personal vehicle, as this position requires local travel. 

WORK ENVIRONMENT
All United Way employees are expected to promote teamwork and an atmosphere that honors diversity, inclusion, mutual support, and collaboration.

OTHER DUTIES

  • Participate as a team member of Resource Development and Marketing in organizational activites.
  • Provide a world-class experience that exceeds expectations of volunteers and stakeholders.
  • Volunteer and actively participate in office projects, cross-functional teams, or workgroups that support the work of the entire organization.
  • Demonstrate a commitment to UWCA's Core Values in all internal end external interactions. 

UNITED WAY CORE COMPETENCIES FOR ALL STAFF

  • Mission-Focused: Catalyzes others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
     
  • Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
     
  • Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
     
  • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
     
  • Brand Steward: Steward of the brand and understands their role in growing and protecting the reputation and results of the greater network.
  • Equity-Centered: Understands why racial, gender, and other inequities exist and focuses on developing strategies to address them.