Job Title: Corporate and Community Relationships Manager
Reporting to: Chief Relationships Officer
Exempt or Non-exempt: Non-exempt
UWVP Success Equation
Convene & Collaborate + Invest & Resource + Advocate & Educate
Overall Purpose of this Role:
The Corporate and Community Relationships Manager (Relationships Manager) serves a vital role internally and across the Virginia peninsula community as a part of a “one team” model. This position works with United Way of the Virginia Peninsula’s staff, volunteers, corporate partners, to successfully plan and implement giving and engagement campaigns. Relationship Managers serve as United Way representatives and spokespersons in delivering the United Way message and conveying the needs of the community to encourage individual contributions, advocacy, and community involvement. By developing and deepening relationships with key community partners and through servant leadership, our Relationship Managers raise resources to advance United Way’s mission of ending poverty in our community.
• Develops and nurtures strategic relationships with United Way staff, volunteers and campaign coordinators, providing the highest standards of customer service and professionalism.
• Manages multiple accounts and campaigns alongside staff and partners, while
working independently to meet deadlines.
• Provides engaging presentations to large and small audiences (in-person and/or virtually), educating employees about United Way of the Virginia Peninsula.
• Models kindness with internal and external customers, upholding United Way’s commitment to equity and unity.
• Understands and consistently practices responsiveness and accountability to all customers.
• Adapts to changing priorities.
• Effectively communicate and support Workplace Campaign Coordinators through open and consistent communication across various platforms. Supply and provide various materials to Coordinators in their workplaces to ensure successful fund development and meaningful engagement for employees. Ensure regular and ongoing communication with coordinators to express appreciation and gratitude, provide information about the impact of UWVP and its partners, and provide ways for meaningful and relevant engagement specific to each unique organization.
• Provide compelling presentations to groups of various sizes, backgrounds, and positions within the community. Use verbal and visual communication techniques to communicate meaningful and consistent messaging about UWVP’s mission, role, and impact, the work of our Partner Agencies, and the ways in which audiences can join by donating, volunteering, and advocating.
• Provide and deliver printed material and marketing collateral to ensure that Workplace Campaign Coordinators and other community leaders and volunteers are fully equipped to effectively execute fundraising campaigns, community engagement events, and other collective impact functions.
• Create and provide content to be shared on appropriate social media platforms that celebrates key community partners and stakeholders, and outcomes and progress of UWVP and its partner agencies; and that encourages community participation in fundraising and impact.
• Invite leadership giving through affinity groups. Administer and support the volunteer steering committees for each group to plan and execute volunteer and enrichment events including scheduled volunteer days, community learning engagements, and fundraising events.
• Support efforts and activities that engage individual donors unaffiliated with workplace campaigns to pledge and donate, and/or volunteer with UWVP and its partner agencies. These strategies can include bulk mail solicitations, social media engagement, event-based opportunities, and others.
• Monitor the availability and supply of printed materials, branded collateral, and other materials used for community engagement, fundraising, outreach efforts, and collective impact functions.
• Provide relevant content for the UWVP website that describes and promotes UWVP and its partners.
• Assist in researching and identifying new community partners within the corporate, government, and nonprofit sector to join UWVP’s collective impact work. Help prepare and present compelling digital and visual presentation materials to solidify meaningful partnerships and collaborations that support UWVP, its partners, and address community needs.
• Assist in identifying appropriate grant opportunities to support UWVP’s Pathways out of Poverty agenda, the Community Assistance Network (CAN), as well as unique and collaborative projects and initiatives involving nonprofit partners. Help compose compelling written responses to grant applications that clearly and consistently communicate the work and aspirations of UWVP and its partners.
• Inputs and updates organizational and individual contact information, giving history, and other related data. Captures and shares relevant information with appropriate staff in building and growing community relationships. Utilizes this information to engage key stakeholders in investing and participating in UWVP fundraising and impact efforts.
• Assists in showing appreciation to donors, volunteers, and other supporters through various means and across various platforms. Expresses gratitude on behalf of the organization in writing, verbally, and in other ways as directed and appropriate.
• Assists in administrative support as needed. This includes answering phones, greeting visitors, data entry, maintaining shared calendars, and printing materials.
Knowledge / Skills / Abilities:
• Relationship Building skills: ability to engage with and inspire diverse populations in spreading kindness; models kindness even under pressure; exemplifies humility in working collaboratively with community partners
• Project Management skills: including prioritizing, goal setting, and projecting outcomes through account management, resource utilization, and activity levels. Goal and results oriented are a must. Demonstrated ability to work independently, manage multiple projects and deliver high quality, accurate products while operating in a fast paced, deadline-oriented environment
• Planning skills: ability to manage frequent in-person and virtual meetings and engagements; fully utilizes a shared calendar to schedule and coordinate events and engagements; plan and support events
• Technical Skills: including using Microsoft Office, social media, and video conferencing software/platforms. Understands and analyzes CRM data to develop key strategies for revenue generating opportunities
• Communication skills: including the ability to engage and speak to a diverse audience. Strong interpersonal skills including public speaking and writing as well as some experience in creating content for social media
Qualifications and Experience:
• Associate’s degree with some experience in fundraising/sales/customer service or 4+ years related professional experience
• Experience working in a team environment.
• Experience in program and event management preferred
• Or, a comparable combination of education and work experience.
• Valid driver’s license, automobile insurance, and reliable transportation
• Ability to be up and moving around for long periods of time, up to 8+ hours a day for events and independently complete event set up that may require moving up to 30 pounds.
• Must be able to maintain confidential and sensitive information
• Ability to work a flexible schedule outside of standard office hours, including weekends as needed
Physical Demands and Work Environment
To successfully perform the essential functions of this job, the employee will:
• Engage in ongoing communication in-person as well as through electronic means.
• Regularly use computer laptop, webcam, desk phone, and mobile phone.
• Work in a shared office space
• Frequently sit and/or move throughout the office, travel to offsite meetings and events across the Virginia Peninsula service area.
Send your resume to email@example.com
Our mission as the United Way of the Virginia Peninsula is to improve the quality of life for people in our community by helping them live their best possible lives. United Way fights for the health, education, and financial stability of every person in our community.
We do this by finding new SOLUTIONS to old problems.
...By forging unlikely PARTNERSHIPS.
...By mobilizing the best RESOURCES.
...By INSPIRING individuals to join the fight.
...By LIVING UNITED.
United Way of the Virginia Peninsula Equity Statement
"We believe that equity is the guiding principle of OUR work and the reason WE exist. By acknowledging the impacts of generational poverty and the historical precedent of racism, bias, and gender inequality, WE are empowered to focus OUR resources and influence on addressing the root causes of poverty and ensuring access to services and economic mobility for ALL."