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Coordinator, Community Engagement

Baytown, TX

Relocation expenses: Not paid

Entry Level
Full time
1 - 2 years of experience
High School Diploma

Published on 30 Nov 2022

Expires on 30 Nov 2022

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Coordinator, Community Engagement

Position has beem reopened. This is an entry level position. 

For over 75 years, United Way of Greater Baytown Area & Chambers County has served the community, which covers Baytown, Highlands, and Chambers County. With a focus on education, health, financial stability, and basic needs, United Way collaborates and partners with local human service organizations that provide programs tackling community-wide issues. For more information, visit https://www.unitedwaygbacc.org/

Position Summary The Coordinator of Community Engagement is results-oriented and detail focused. The coordinator will support the Director of Community Engagement to implement and measure marketing and communications efforts; coordinate the community impact grant process; and manage the virtual volunteer center, Volunteer Connect.  Key performance indicators and goals will be set each year in partnership with the Director.

This is an entry-level position starting at ~$41,000. United Way of Greater Baytown Area and Chambers County offers great benefits and an engaging and welcoming culture.

Work Schedule: Full-time. Core Hours are Monday-Friday, 8:00 a.m. to 4:00 p.m. Coordinator must be able to work a flexible schedule with the likelihood of some early morning, evening, and weekend work.

KEY RESPONSIBILITIES/ESSENTIAL FUNCTIONS

Community Impact & Investments (~55%)

  • Provide ongoing support to the Community Impact funding process, to include managing the grant reporting software and providing direct support to the committee volunteers who review grant reports.
  • Support collective action with related research and evaluation, data analysis, technical support and capacity building techniques to ensure successful community service projects.
  • Assist the Director with agency capacity training, including grant reporting software and best practices, professional development, and other needs as identified by the Director.
  • Pull reports as needed.
  • Effectively and enthusiastically represent UW in the community and at key meetings. Conduct presentations to key community groups, workplaces and other opportunities.
  • Support community surveys, community conversations and Vision Councils as needed by the Director of Community Engagement

Community Initiatives (~10%)

  • Support community initiatives including, but not limited to the annual Days of Caring and Days of Action.
  • Support UWGBACC-based human service programming including, but not limited to Little Free Libraries and Clothing for Kids.
  • Participate in Steering Committee meetings and support volunteers through planning, data, and document management.
  • Manage post initiative/event follow-up, including committee debriefs and thank you notes.
  • Support outreach logistics, including partner outreach, community engagement, registration processes, correspondence, and post –event data entry.

Volunteer Engagement (~20%)

  • Become the virtual volunteer center, Volunteer Connect, expert to include managing the virtual volunteer center, train agencies who use the site, and provide communications through the site.
  • Create volunteer opportunities:
    • That have impact on UWGBACC’s funded partners, connecting community volunteers to projects in the service area.
    • That have impact on UWGBACC’s effectiveness in, and provide an overall benefit to the community.
  • Conduct information and training sessions related to Volunteer Connect to community partners, including host agencies and community volunteer coordinators.
  • Assist with volunteer recruitment, retention and recognition for United Way GBACC and Funded Partners as necessary.
  • Assist with the preparation and delivery of various volunteer training materials, including volunteer waivers, orientation, and follow up.  Coordinate an annual review of the volunteer handbook with appropriate policies and job descriptions.
  • Serve as a UWGBACC representative and ambassador, conveying the needs of the community to encourage individual contributions, advocacy, community and volunteer involvement.

Data / Administrative (~10%)

  • Support the Director of Community Engagement to meet all goals, support volunteers and committees, and provide relevant reporting and analysis.
  • Manage the community impact inventory and calendar to include events, meetings, trainings and reporting dates.
  • Support cross-departmental communication efforts.
  • Identify opportunities to publicize CI initiatives and milestones both internally and externally through social media, newsletters and other channels in collaboration with the United Way team.
  • Develop a deep level of understanding of community needs and resources.
  • Provide administrative support as requested for Community Impact trainings or meetings including meeting coordination, assistance with preparation of materials, volunteer management and communications and administrative support of related partnership initiatives.
  • Manage centralized repository of CI project reports and outcomes.
  • Assist with the development of community impact marketing materials and communications.
  • Research and recommend grant funding to support UWGBACC community initiatives.

General and Office Duties (~5%)

  • At all times, the coordinator will be an engaged member of the team and support the team’s overall success.
  • Assess and take responsibility for own performance, seeking and responding to feedback.
  • Support general office duties. This may include answering the main office phone line and greeting and helping individuals that enter the office.
  • All team members will ensure phone calls and emails are managed in a timely manner and that all safety protocols are in place.
  • Other duties as assigned.

Qualifications

  • High school diploma required, Bachelor’s degree and one year minimum experience working in nonprofit preferred.
  • United Way or other nonprofit experience (Desired). Knowledge of the community and bilingual is a plus.
  • Excellent public speaking and written communication skills. (Preferred)
  • Proficiency in Microsoft Office. (Preferred)
  • Must be able to manage a variety of projects and programs and able to analyze, interpret and prepare data for internal and external use. (Preferred)
  • Must be able to effectively organize and present information in group settings to instill confidence and increase overall engagement. (Preferred)
  • Must be able to work effectively both independently and collaboratively. (Preferred)
  • Must be a high-energy individual with a positive outlook. (Preferred)
  • The information in this job description is designed to indicate the general nature and level of work performed by the employee and does not list all duties of the specific job.

Physical Demands / Work Environment

  • Constantly uses vision abilities including: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Frequently exchanges information in person and/or in writing via telephone and computer
  • Employee is regularly required to sit, stand, walk, reach with hands and arms, talk and hear.
  • Frequently operates a computer and other office machinery to compile and retrieve information, etc. to draft and write, to handle paperwork
  • Periodic travel is required. Must have a valid driver’s license, automobile insurance, and a reliable vehicle.
  • Occasionally positions self to reach files, binders, etc. above the head and/or near the floor.
  • Occasionally must lift and/or move up to 25 pounds.
  • Occasional work outside of normal business hours.

UNITED WAY CORE COMPETENCIES FOR ALL STAFF
●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

If interested, please submit a cover letter and current resume to apply@unitedwaygbacc.org. No phone calls please.