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Community Impact Director - Digital Equity

Eau Claire, WI

Relocation expenses: Paid

Full time
1 - 2 years of experience
Bachelor's Degree
Associate Degree

Published on 31 Jul 2022

Expires on 31 Jul 2022

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Community Impact Director - Digital Equity

About United Way of the Greater Chippewa Valley: United Way of the Greater Chippewa Valley includes both Chippewa and Eau Claire counties in Wisconsin.  Eau Claire, with a metro area of 163,000, is home to the 11,000 students at the University of Wisconsin – Eau Claire along with 6,000 students at Chippewa Valley Technical College.  Strong schools, low crime rate, and a reasonable cost of living may be expected. The city also serves as the retail center for west central Wisconsin and the major metro area of Minneapolis/St. Paul is 90 minutes away. See all that the Eau Claire area has to offer by visiting 

Type of Employment: Full-time Limited Term (24 months), exempt

Position Overview: United Way of the Greater Chippewa Valley (UWGCV) has four primary focus areas: Education, Financial Stability, Health and Basic Needs. The Community Impact Director leads, manages and support large-scale social change efforts using a “Community Impact” model. The Community Impact Director – Digital Equity is responsible for all aspects of UWGCV’s new digital equity program which includes planning, implementation, funding, monitoring, and reporting. The digital equity program will bridge the digital divide throughout Eau Claire County, focusing on four pillars – access to high-speed internet service, access to internet capable devices, access to digital literacy training, and access to quality technical support. The director works closely with the Eau Claire County Broadband Committee and will lead the formation of subcommittees centered around the four pillars. The director will lead community partners in setting priorities, developing action plans, and evaluating results. The director will work cooperatively with the Executive Director and Eau Claire County staff. The position is limited in term to 24 months with the possibility of extension. 

Compensation & Benefits: $42,000 - $45,000 dependent upon qualifications and experience, plus $600/month flex benefit plan after 90 days of continuous employment and Simple IRA after one year of continuous employment.

Work Schedule: Hybrid position with some in-person responsibilities necessary to fulfill job duties. Work hours are flexible but are to include a minimum of 40 hours per week of work, not including lunches and breaks. There are rare cases where early morning, evening and weekend work is necessary.

United Way Commitment: Maintain a current understanding of and ability to articulate to the community UWGCV’s community impact model, focus activities, and results.  Participate in appropriate internal and external committees in support of UWGCV’s community impact work. 

Duties and Responsibilities

  • Conduct research and collect/analyze data related to digital equity challenges, family needs, gaps in service, and local resources.
  • Build and develop advisory committee and subcommittees to ensure efficient achievement of goals and outcomes, providing purpose, direction, and motivation.
  • Facilitate advisory committee, subcommittee, and community meetings.
  • Coordinate internal and external resources, capitalizing on strengths and experience of each resource to ensure effective delivery of digital equity work. 
  • Plan, implement, and provide ongoing management of digital equity program.
  • Coordinate with vendors and community partners to facilitate delivery of internet capable devices, digital literacy training, and quality technical support to individuals in need
  • Establish outcome measurement systems, evaluate results, and provide reports for digital equity program.
  • Participate in resource development activities (including but not limited to grant writing and fundraising) to ensure sustainability of program.
  • Identify and address public policy issues.
  • Develop databases and maintain online records, including those needed for the above activities.
  • Work with other United Way staff to set priorities, coordinate activities, and resolve issues.
  • Perform other duties as required to fulfill United Way’s mission.
  • Meet regularly with the Executive Director and partners of the digital equity program


  • Education or experience in managing projects or collaborating with many community stakeholders is preferred
  • Experience working with groups and organizations in a community environment
  • Knowledge of community resources
  • Proficiency using computers, including Office365, the Internet, and databases
  • Strong written and oral communication skills
  • Strong relationship and team-building skills
  • Able to manage multiple tasks simultaneously
  • Capable of working effectively with limited supervision
  • Able to maintain confidentiality regarding sensitive information
  • Willingness to collaborate with United Way staff on other initiatives and activities

United Way Core Competencies For All Staff

  • Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
  • Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
  • Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
  • Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
  • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.