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Community Impact Director

Boston, MA

Relocation expenses: Not paid

Full time
3 - 5 years of experience
Bachelor's Degree

Published on 26 Oct 2017

Expires on 27 Oct 2017

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Community Impact Director


We unite people to create change that lasts: We call it harnessing the power of people working together. And that means everyone – individuals, nonprofits, companies, and government agencies. 

We work every day to achieve our vision and mission by focusing on the three core building blocks of a strong, vibrant community: ensuring that all families have the resources and opportunities to lift themselves out of poverty; preparing children to enter school ready to learn and succeed. 

Inspiring and supporting youth to stay in school and realize positive options for the future.


The Community Impact Director works with staff, volunteers, community residents, organizations and leaders to further UW’s mission and increase its investment in activities that promote three goals for Greater Boston and the Seacoast region of New Hampshire:

  •  All individuals and families have safe, permanent, affordable housing
  • All adults have jobs that allow them to support themselves and their families
  •  All adults are able to meet their basic needs and achieve a state of financial wellbeing

Working with the Financial Opportunity team, the Community Impact Director will develop and lead programs and initiatives that promote financial stability and wellbeing for residents of the region. S/he will be responsible for management and oversight of a network of financial opportunity centers -- sites that provide integrated financial coaching, employment services and public benefits access support and for implementation of additional financial empowerment programming. S/he will be responsible for building relationships on behalf of UW with key community leaders and constituents and for participating in refining and implementing Community Impact Division priorities. Additional responsibilities will be assigned related to alleviating family homelessness, basic needs and/or workforce development depending upon the experience/skills of the candidate and the needs of the team.

Experience required in issues relating to financial opportunity required.  This term is utilized by UW to include the programs, tools and resources necessary for families to achieve financial security and wellbeing (i.e., workforce development, homelessness, asset formation, basic needs and financial empowerment). 


a) Manage a grant portfolio; manage financial opportunity initiatives; support and enhance agency partnerships; build and maintain relationships in the community. 

b) Participate in the implementation of Financial Opportunity funds distribution and agency performance management:

  • Analyze and develop funding priorities for each funding cycle
  • Provide content expertise and thought leadership in one or more of UW’s priority funding areas – workforce development, financial empowerment, homelessness and basic needs.
  • Create capacity building and networking opportunities for partner agencies 
  • Manage a portfolio of UW affiliate agencies with the purpose of: 1) ensuring essential business is transacted smoothly and efficiently; 2) sharing best practices, innovation, and continuous improvement with agencies; 3) monitoring performance and agency contributions towards goals, and 4) promoting collaboration among UW partners and other stakeholders that will promote economic mobility and better financial outcomes for residents.

c) Lead or provide project management support and thought leadership to further financial opportunity work specifically in the areas of financial empowerment and integrated service delivery.

  •  Assume responsibility for implementation and oversight of UW’s integrated service delivery strategy and network for six financial opportunity centers located throughout Great Boston.
  • Bring current research, public policy, community relationships and knowledge of priority communities to influence UW investment strategies and initiatives
  • Oversee planning, develop timelines and work plans, manage partnerships and relationships with external stakeholders, monitor partner progress, track finances, and contribute to grant writing.
  • Provide capacity building support to financial opportunity centers including providing direct technical assistance, organizing communities of practice and providing/arranging for training.   
  • Ensure that effective performance management systems are developed and maintained.

d) Help build volunteer and community engagement opportunities within agency portfolio and special initiatives (including one-time and ongoing volunteer opportunities, skills-based volunteering etc.)

e) Represent UW at community meetings, agency events, statewide and local coalitions/task forces, donors, etc. 



  • Minimum of 3-5 years relevant experience, including: program design and development, public policy, program development and evaluation, strategic planning, grant-making, and/or research.
  • Strong knowledge of and experience working with non-profit organizations.
  • Familiarity with workforce development, financial education/financial empowerment and/or homelessness programs. 
  • Master’s in Management/Business, Public Administration, Social Policy, Community Planning, Social Work/Behavioral Sciences preferred –will substitute deep experience in the field.
  • Demonstrated ability to work effectively with diverse ethnic and cultural groups, community residents, and with volunteers.
  •  Ability to manage multiple, complex projects.
  • Experience designing and implementing financial opportunity programming
  • Solid financial management and analytical skills.
  • Excellent communication skills required: including listening skills, written and oral communication skills, facilitation skills and presentation skills.
  • Experience analyzing and using data to inform and improve program performance and outcomes.
  • Flexible and able to contribute effectively as part of a professional team.  Ability to effectively meet aggressive deadlines and handle multiple priorities.  
  • Microsoft Office skills and data base management experience.  
  • Travel throughout Greater Boston and UW footprint required; use of car helpful.
  • Commitment to excellence and to the mission of the UW.



United Way of Massachusetts Bay and Merrimack Valley, Human Resources Coordinator,  51 Sleeper Street, Boston, MA 02210. Fax: 617- 624-9114 email:

For Information on additional opportunities, please visit

United Way of Massachusetts Bay and Merrimack Valley is committed to hiring individuals who reflect the diversity of the communities it serves.