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Community Engagement Coordinator

Nashville, TN

Relocation expenses: Not paid

Full time
1 - 2 years of experience
Bachelor's Degree

Published on 28 Feb 2018

Expires on 28 Feb 2018

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Community Engagement Coordinator

Position Objective:  The Community Engagement Coordinator contributes to the efforts of United Way of Metropolitan Nashville (UWMN) by strategizing, creating, and executing community engagement activities that attract investors, potential investors, and corporate partners to volunteer throughout the year.  This position is responsible for ensuring all events are executed with excellence by providing a superior experience for all involved, to grow relationships and increase the number of top UWMN partner volunteers from year to year, which in turn will grow awareness and funding for the organization based on the understanding of the importance of the model volunteer, advocate, and give.


Essential Functions:  The following are indicative of the essential functions required to perform this job successfully.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  This profile is not intended to be all inclusive of tasks and responsibilities required; it provides a description of the critical responsibilities associated with this position.


Days of Action and Engagement Management

  • Develops and implements Days of Actions and other engagement events held by UWMN for current and potential investors, volunteers, partners, so they can have “hands-on” experience of the positive impact UWMN has on the community to increase donations and donors during campaign
  • Researches, analyzes, and creates, along with the Workplace Engagement Team, a strategy for driving UWMN’s top partners to attend events and increase the volunteer base
  • Works alongside the Workplace Engagement team to identify, design and implement plans for Days of Action within high potential campaigns to engage and grow the understanding of UWMN’s work within the company’s employee base in order to increase campaign donations
  • Provides all necessary communication to UWMN staff and volunteers on all Days of Action elements to ensure everyone involved is aware of their role to ensure events run efficiently and effectively
  • Works with the Marketing team on developing an effective strategy for Days of Action messaging and other United Way year-round events to ensure a positive brand image and increased participation
  • Updates and analyzes the Engagement Tracker and Master Volunteer list to provide Community Engagement and Workplace Engagement teams with accurate and reliable information for use in growing donations, volunteers, and donors
  • Collaborates and corresponds with Associate Director and Marketing Team to ensure all pre-and post-event marketing needs are being met for both internal and external communication of upcoming events with the desire to increase participation and dollars
  • Planning for and management of Community Engagement and Workplace Engagement intern during summer and fall
  • Meet with existing corporate partners and donors to sell participation in Days of Action and to increase awareness of the work of UWMN
  • Manages communications to all volunteer attendees pre-and post-Days of Action events
  • Organizes engagement meetings with volunteers to establish partnership and grow donations
  • Strategize with Account Managers on potential Days of Action event sponsors and solicit target audience to acquire sponsorships
  • Planning, developing and executing a small portfolio of workplace campaigns with the purpose of increasing campaign revenue and learning the account management functions



  • Education:
    • Bachelor’s degree in Marketing, Public Relations, Communications, Organizational Management, Business, or related field
  • Experience:
    • Event planning and management: 1-3 years
    • Staff Management: 1-3 years
    • Project Management
    • Working with external stakeholders and volunteers
    • Sales or client interaction
  • Skills:
    • Oral, written and technological communication
    • Microsoft Products, specifically Excel, Word, PowerPoint and Outlook
  • Additional:
    • A valid driver’s license and proof of insurance



  • Mission Driven: Focuses on needs and aspirations of the community by telling the “United Way story” to help others understand the importance of volunteer, advocate, and give
  • Relationship Management:  Builds relationships internally and externally through communication efforts with external funders, corporate partners, individual donors, community members, and organizational stakeholders in efforts to generate enthusiasm of UWMN’s work; demonstrates credibility in all interactions; and demonstrates the ability to effectively build a network of contacts by understanding what motivates individuals and organizations to grow and sustain funding
  • Ability to Multi-task: Ability to manage multiple projects simultaneously; requires knowledge of time management, setting priorities, and managing project plans.
  • Problem Solving/Critical Thinking: Differentiates between when supervisory input is needed and when it is not; identifies opportunities and develops plans to execute; Identifies problems, gathers facts and appropriate resources to resolve issues
  • Outcome Motivated: Creates and maintains high performance standards that capitalize on opportunities to build support for Finance, Health and Education by developing relationships that drive results
  • Effective Communication: Ability to effectively communicate through oral, written and technological means; actively listening and expressing oneself clearly, to ensure those that need specific information acquire it; plan and deliver communication that makes an impact and persuades the audience.
  • Stress Tolerance: This position has seasons that are busier than others. Ability to manage stress levels while under strict deadlines by preparing for problems and opportunities in advance.  Ensure all programs have the materials and volunteers that are needed to ensure events runs smoothly.  Ability to remain flexible.
  • Brand Advocate: Conducts themselves in a manner that promotes integrity, trust and strong ethics, in order to protect the reputation and results of UWMN
  • Organization: Manage large groups of volunteers efficiently; gathering and sorting of supplies and materials; manages agendas for the Workplace and Community Engagement staff along with volunteer roles


Environmental Conditions and Physical Demands:

  • Employee must occasionally lift and/or move up to 15 pounds. The employee is required to stand, walk, climb and balance.
  • Employee spends a considerable about of time seated; working at a desk in front of a computer monitor.  Manual dexterity sufficient to reach/handle items and work with the fingers.
  • Well-lighted, heated, and/or air-conditioned indoor office setting with adequate ventilation.
  • For events, standing and walking for long periods of time are required; may lift and carry objects up to 30 pounds; may climb stairs; may bend, twist, kneel, stoop and reach overhead; may use dolly, shovel, rake, wheelbarrow, hand tools, and power tools; work outdoors at times
  • For large events, driving a truck or van to move supplies may be required.
  • May be required to work externally to meet with stakeholders, volunteers, and potential investors.

United Way of Metropolitan Nashville is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.