United Way Jobs
Community Collaborations Manager – Financial Stability

Community Collaborations Manager – Financial Stability

locationBaytown, TX, USA
PublishedPublished: Published 1 week ago
Full time
3 - 5 years of experience
$51,000 to $60,000 per year


For over 75 years, United Way of Greater Baytown Area & Chambers County has served the community, which covers Baytown, Highlands, and Chambers County. With a focus on education, health, financial stability, and basic needs, United Way collaborates and partners with local human service organizations that provide programs tackling community-wide issues. For more information, visit https://www.unitedwaygbacc.org/

Work Schedule: Full-time, hybrid 2/3. Core Hours are Monday-Friday, 8:00 a.m. to 4:00 p.m. Manager must be able to work a flexible schedule with the likelihood of some early morning, evening, and weekend work.

Position Summary: The Community Collaborations Manager – Financial Stability directs United Way’s financial stability strategies by developing, supporting, and helping lead partnerships in the community; building trust and strong relationships; facilitating planning, decision, and action; fostering constant communication; connecting and aligning strategies and resources; fostering innovations through the use of shared data, measurement, and accountability. The position oversees all aspects of program development and implementation to include program development, grant management, volunteer management, financial reporting, and community engagement.


  • Be the ALICE expert, understand and report and train others about this important demographic.
  • Identify and execute financial stability related programs to improve ALICE’s stability.
  • Develop a plan to promote financial stability for ALICE to include strategic partnerships with for- and not-for profit organizations, help promote access to programs and education that strengthen the financial foundation for local families and conduct outreach for the Elevating ALICE initiative.
  • Identify key community resources and promote participation of all agencies to build a strong client pipeline.
  • Identify, secure and track a variety of program funding.
  • Provide budget projection and oversite of all program related efforts to include facilitating grants.
  • Assist with all grant management efforts to secure funds to support the financial stability strategies and additional programs.
  • Identify and implement data collection tools. Key performance indicators to be tracked via dashboard at least monthly.
  • Develop, strengthen and facilitate strategic partnerships to enhance community offerings for ALICE.
  • Administer policies with respect to participating agencies through regular contact and consultation.
  • Provide technical guidance and assistance to staff, agency representatives, and volunteers with regard to policies and program delivery.
  • In cooperation with community impact, manage financial administration for financial stability related community impact grants.
  • Work collaboratively with the Community Impact team to increase program delivery and effectiveness.
  • Participate in, coordinate, and/or attend community events related to ALICE and/or financial stability.
  • Conduct community presentations and other needed outreach to community residents of Baytown. Execute in-person outreach engaging prospective partners, and building awareness of Financial Stability goals and services.  (may include presentations conducted in Spanish).
  • Recruit and train volunteers to assist with specific program elements and community events.
  • Provide Community Impact and/or UWGBACC Board of Directors a report on the program as frequently as month, but at least quarterly.
  • Maintain accurate documentation of all program activities and expenses.
  • Prepare correspondence, forms, manuals, reports, presentations, and other documents as required.
  • Complete specific program required training.
  • Coordinate volunteer recruitment, training, and retention. Manage onboarding internal and external volunteers, including volunteer tax preparers/quality reviewers/coordinators.
  • In collaboration with marketing, develop and manage communication and collateral materials, community outreach and education activities.
  • Assist with planning and facilitating special events that promote financial stability, including inviting participants, managing responses, and arranging logistical details (e.g. – room/virtual reservations, food, materials, etc.).
  • Contribute to the overall organizational success by performing other duties and responsibilities as assigned.


  • Required: Associates degree or 2 years relevant work experience in personal finance, banking, customer service, or social work.
  • Preferred: Bachelor’s degree in Social Work, Public Administration, Non-Profit Management or related field required.


  • Successful applicants in this role will possess strong interpersonal skills. The ability to connect with individuals and have a strong, yet gentle, communication style for the purpose of professional coaching and financial education is key to the success of this role.
  • Applicants for this role should also possess a foundational knowledge of personal finance and financial systems, deliver stellar customer service, and are successful in bringing groups of individuals together to address financial needs.
  • Experience in applicable public administration and programming preferred.
  • Proficient with Microsoft Office (specifically Outlook, Word, Excel, and PowerPoint) is required; must have strong technical and analytical skills, and ability to plan and manage multiple tasks.
  • Work requires the ability to properly read and write well enough to type, edit, and proof general business correspondence and prepare reports.
  • Knowledge of business office procedures.
  • Excellent communication skills both verbal and writing. Spanish preferred.
  • Must have knowledge of and be comfortable presenting information related to the specific project being assigned. Able to effectively organize and present information in group settings.
  • Able to work effectively both independently and collaboratively; is a self-starter.
  • Solid understanding of program development and social service programs.
  • Understanding of community information exchanges sharing data between multiple entities.
  • Ability to think strategically with strong ability to execute on plan.
  • Ability to take initiative and be creative in developing solutions.
  • High-energy individual with a positive outlook. Highly motivated with great organizational skills. 
  • Experience in managing multiple complex projects and processes, ideally including grant oversight and monitoring.
  • Skill in establishing and maintaining working relationships with the team, volunteers, vendors and visitors.
  • Demonstrates appropriate customer service attitudes and services in a variety of work settings.
  • Demonstrates a results orientation for delivering appropriate products and services in an accurate, complete and timely fashion.
  • Extremely detail oriented with the ability to organize, prioritize, and meet deadlines.
  • Able to follow directions and work independently or with a group.
  • Knowledge of and experience with UW is desired.
  • Must have valid driver’s license, proof of auto insurance, and provide own transportation. Individuals are required to operate their vehicle observing legal and defensive driving practices.
  • Values diversity and inclusion.


Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations. Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal. Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.     Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact. Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

Fields of study

  • Business administration / Management

Required degree level

  • Bachelor
  • Associate Degree

Years of experience

  • 3 - 5 years of experience

Salary range

  • $51,000 to $60,000 per year

Skills and Competencies

  • Building and Developing Team Capability
  • Collaborator
  • Community Expertise
  • Drives Engagement
  • Effective and Engaging Communication
  • Organizational Leadership
  • Relationship-Oriented
  • Results-Driven