Department: IMPACT & OUTREACH
Location: TOLEDO, OH OFFICE, / REMOTE
FLSA Job Status: FULL TIME, NON-EXEMPT
Reports to: SENIOR DIRECTOR, OUTREACH & ADVOCACY
STATEMENT OF THE JOB:
Reporting to the Sr. Director of Outreach & Advocacy, the Communications Project Specialist will help enhance the communication effectiveness of the Impact and Outreach Department, as well as the organization at-large, by strengthening internal communication and marketing project management; assisting in external community-wide campaigns that bolster awareness of local programs and United Way; and serve as a strategist for the organization on the proper tools to utilize (print, digital, etc.) to speak with niche audiences.
The Impact and Outreach department encompasses individuals who oversee United Way’s community programming functionalities, engagement strategy, public relations, communications and advocacy outreach.
- Work closely with colleagues on public relations, engagement or community impact communication project needs
- Manage the organization-wide communications calendar
- Oversee the organization’s email marketing efforts and email content development
- Assist with time-sensitive and seasonal projects, such as United Way fundraising campaign materials and communications support for United Way community events
- Assist with promoting internal programs or initiatives, such as United Way 2-1-1, and external granted programs that impact kids, adults and families in Lucas, Ottawa and Wood County
- Ensure that internal departments know how to properly communicate about United Way granted programs by creating fact sheets, talking points, briefings, etc.
- Be an “ear to the ground” internally, ensuring staffers have the communications and marketing materials they need to be successful
- Have an eye for design and visual communication; able to converse with designers, printing vendors, etc. on desired outcomes for digital, print, etc. products
- Other duties as assigned.
QUALIFICATIONS, EXPERIENCE & REQUIRED KNOWLEDGE:
- Three or more years of professional experience in the expectations / areas listed above
- Strong writing skills and verbal communication skills are a must
- Ability to synthesize and simplify complex information is a must
- Professional or academic background in marketing, communications, public relations, advertising, advertising account management, sales, visual communication design / technology
- Experience in the nonprofit sector is preferred; however, candidates will be “graded” predominately on experience
- Those who hold a bachelor’s degree, GED/H.S. diploma will be considered
- Strong understanding of the communities in Lucas, Ottawa and Wood County.
- Go-getter attitude with a great sense of humor.
- Ability to work independently and bring staffers together to problem-solve.
- Ability to meet deadlines while anticipating changing needs.
- Adaptability and openness to alternative solutions; receives feedback from others well.
- Excellent problem-solving skills, research skills and ability to follow-through.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
United Way of Greater Toledo provides equal employment opportunities to applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
In lieu of a cover letter please provide answers to the following statements:
- Tell us about a meaningful experience you had working in the community?
- Tell us about an issue, or health and human services concern, you are most passionate about tackling?
- Tell us what makes you a unique and qualified candidate for this position? This can entail both personal and professional experiences.
UNITED WAY CORE COMPETENCIES FOR ALL STAFF
● Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.
● Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
● Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
● Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
● Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.