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Chief Operating Officer

Morristown, NJ

Relocation expenses: Not paid

C-Suite/Vice President
Full time
5 - 10 years of experience
Bachelor's Degree
$101,000 to $120,000 per year

Published on 10 Apr 2021

Expires on 10 Apr 2021

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Chief Operating Officer

The Chief Operating Officer (COO) role is a key member of the senior management team, reporting to the Chief Executive Officer (CEO).The COO will support and contribute to the vision and mission as outlined by the CEO and Board of Trustees.

The COO is charged with:

  • Ensure effective and efficient operational management of the organization,
  • Develop and implement a public policy and advocacy agenda, and
  • Promote a diverse, equitable and inclusive culture.


  • Serve as an organizational leader and thought partner by keeping our organizational values, mission and theory of change always front of mind.
  • Build an inclusive and anti-racist organizational culture and create the systems to institutionalize this and all our other core values.
  • Oversee and support operations of the business integration team, ensuring efficient operation in the areas of finance, audit, HR, benefits, hiring, board reporting, and facilities administration.
  • Provide leadership on revenue and expense tracking, program spending, and fiscal monitoring of annual budget (currently $8 million) as well as grant compliance.
  • Oversee information systems vendor(s), including contract review, negotiation of new master service agreements, and oversight of managed service providers.
  • Develop a public policy and advocacy agenda in concert with a Board of Trustees, key partner organizations and key volunteer leaders which involves:
  • Work closely with the senior leadership and the staff equity workstream to create and communicate policies and programs that promote company culture and a diverse, equitable, and inclusive work environment where team members of all identities feel a sense of belonging
  • Assist with board development including recruitment, onboarding, stewardship and overall management of the Board of Trustees. This includes preparing agendas, attending meetings, and assisting with planning and documentation.   


  • Strong understanding of business functions such as Finance, Human Resources, and vendor management
  • Demonstrate competency in strategic planning and development
  • Proven experience in project management planning and execution
  • Working knowledge of information systems and business infrastructure
  • Outstanding organizational and leadership abilities
  • Excellent interpersonal, written and verbal communication, and public speaking skills
  • Aptitude in decision-making and problem-solving
  • Eight plus years experience in operations and leadership
  • Bachelor's degree in business or related field


United Way of Northern New Jersey is working hard to build a strong community — where workers earn enough to meet their needs, can build a personal safety net to weather a crisis, and have access to quality care for vulnerable family members. 

We are striving for racial and financial equity for individuals and families in poverty and those living paycheck to paycheck, known as ALICE — Asset Limited, Income Constrained, Employed. 

We do this by assessing the needs and rallying the community to address the barriers that are keeping struggling families from achieving financial and personal success. Because when one of us wins, we all win. 

Our Commitment to Diversity and Equity: 

We believe that diversity of thought as well as cultural diversity of staff, board, and volunteers strengthens United Way of Northern New Jersey’s ability to achieve its mission, vision, philosophy, and values. United Way is committed to having a workforce and volunteer teams that reflect and celebrate the diversity of our community in all respects. 

Our Mission: 

United Way mobilizes the caring power of communities to advance the common good. 

We improve lives and community conditions by evaluating needs, developing solutions, raising funds, convening partners, and mobilizing citizens to act. 

Our Vision:  

We believe that improving life for all starts with improving life for ALICE. 

 ALICE is… 

  • An acronym: ALICE represents the growing number of families who are Asset Limited, Income Constrained, Employed. Despite working — oftentimes at more than one job — these households are unable to afford the basics of housing, food, child care, health care, technology, and transportation. 
  • A research project: Through a series of new, standardized measurements, ALICE provides data that quantifies the size of the workforce that is struggling financially, providing a broader picture of financial insecurity than traditional federal poverty guidelines portray. 
  • A real person:   ALICE is the child care educator who prepares your child for the future, the home health aide who cares for your loved one, and the mechanic who fixes your car, ensuring you are safe out on the road. These essential workers are vital to the fabric of our society. 

When ALICE suffers and is forced to make difficult choices, we all face serious consequences. United Way is fighting for ALICE – a population that is critical to the stability of our communities. We are looking beyond temporary fixes to find solutions that result in long-term, sustainable change for individuals and families. 

Visit us at to learn more about ALICE in New Jersey.