Job Title: Chief Development Officer
Reporting To: President/CEO
Department:Resource Development (RD)
Work Schedule: Full-time. Core Hours of Monday-Friday, 8:30 to 5:00 p.m. Must be able to work a flexible schedule, including early morning, evening, and weekend work.
The hiring salary range is $125,000-$145,000 annually, commensurate with experience. Full-time, Exempt.
Core Hours of Monday-Friday, 8:30 to 5:00 p.m. Must be able to work a flexible schedule, including early morning, evening, and weekend work.
Overall Purpose of this Role:
Supports and helps to advance United Way’s mission and vision. Oversees all aspects of UWCW’s fundraising, resource and business development strategies and initiatives, including maintaining and enhancing current efforts and creating new revenue streams through the annual workplace campaign, individual and major donor programs, planned-giving, endowment, in-kind gifts, and targeted impact campaigns. The CDO works closely with the marketing team to inform the planning and execution of effective marketing and communications, elevating the United Way brand and strengthening relationships with key constituencies. The CDO is responsible for leveraging data analytics to manage accountability to revenue goals and to optimize operational efficiency. Further the CDO leads and inspires everyone in the organization to support and maintain superior donor relationships.
- Fundraising and Business Development 45%
- Creates and executes the fundraising and development plan for the organization.
- Maximizes the cultivation, stewardship, and solicitation of current and prospective donors.
- Builds and supports a discipline of donor stewardship and relationship management across UWCW.
- Cultivates and sustains positive, productive relationships with volunteers, community and business leaders, donors, community partners, and staff.
- Educates staff, volunteers, and members of the business and financial community about United Way’s resource development initiatives.
- Evaluates fundraising and business development results against data metrics and revenue goals. Recommends and implements appropriate changes.
- Develops and manages fundraising and business development volunteer committees and affinity groups/giving societies.
- Collaborates with Community Impact leadership to seek and support opportunities for strategic collaboration and revenue generation. This includes strengthening existing relationships and developing new working partnerships with coalitions, community leaders, service providers, public sector, educational institutions, and other stakeholders to collectively implement fundraising strategies.
- Develops and implements planned-giving and endowment strategies and plans.
- Collaborates with the marketing team to inform the annual Marketing and Communications Plan to support resource development planning and revenue goal attainment.
- Updates skills regularly to enhance knowledge of fundraising and resource development.
- Maintains knowledge of current and evolving fundraising and resource development trends, as well as economic, political, technical, and general business trends that may impact UWCW’s fundraising and resource development results.
Staff Leadership 25%
- Selects, guides, motivates and participates in the training, professional development, and evaluation of direct reports. Inspires the team to operate at the highest levels for relationship management, donor stewardship, accountability to metrics and integrity.
- Provides goal setting, visioning, leadership, and strategic direction for RD staff.
- Directs and manages RD staff activities. Ensures that team members are invested in team activities and decisions and that the team works together to achieve organizational goals.
- Responsible for accurate and timely completion and/or approval of organizational documents, including but not limited to performance reviews, professional development plans, goals and objectives, timekeeping, expense and travel reimbursements, credit card reports, requisitions, and ongoing documentation of performance accomplishments and areas requiring improvement.
Strategy and Organizational Leadership 25%
- Forecasts, analyzes and executes based on the progress of annual operating plan goals and metrics and implements strategies to improve performance.
- Works collaboratively with the senior management team to develop the RD strategy, plan and budget and assumes responsibility for and accountability to the plan and budget.
- Reviews and analyzes the strengths, opportunities and weaknesses of resource development initiatives.
- Collaborates with the CEO to develop goals and objectives for United Way’s resource development initiatives and develops and directs the implementation of long- and short-range plans to meet those goals and objectives.
- Participates as a member of the senior management team to provide a united, visible, and strong leadership presence across the organization to help instill new thinking, focus and prioritize efforts, and operationalizes the organization’s Strategic Plan. Promotes long-range plans and goals to the community.
- Supports the CEO in staffing the Board and participates in Board meetings.
Volunteer Leadership 5%
- Assumes primary staff responsibility for the Development Committee meetings, overseeing the activities of the committee and providing expertise to volunteers in organizing and developing successful campaign strategies.
- Works directly with and supports the Development Committee chair in the execution of the chair responsibilities as outlined in the Chair job description, including the identification and recruitment of Development Committee volunteers.
- Works collaboratively with the Development Committee Chair to develop and execute the Campaign Committee and Tocqueville Committee strategies.
Additional responsibilities as assigned.
Education, Training, and Previous Work Experience:
- Minimum of 10 years related work experience in the human services field with leadership experience in resource development, program development, administration, and fiscal oversight.
- Eight years supervisory and team management experience. Proven track record in developing a strong, cohesive, creative, high-performing team.
- Master’s Degree in Business Administration or related field, or a comparable combination of experience and education.
- Volunteer management experience.
- Proficient with MS Office, including Word, Excel, PowerPoint, Outlook. Proficiency with using the internet for research purposes. Customer Relationship Management software preferred.
- Valid Driver’s License, automobile insurance, and reliable transportation required.
Frequently required to travel locally for meetings that occur in other office settings.
Supervision and Working Relationships:
- Supervisory Direction Received:
- Works in support of and at the direction of the President/CEO.
- Supervises:Resource Development, Major and Planned Gifts, RD Operations staff
UNITED WAY CORE COMPETENCIES FOR ALL STAFF
● Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.
● Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
● Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
● Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
● Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.