Skip to main content

Benefits Associate, Food and Benefits Access

New York, NY

Relocation expenses: Not paid

Full time
Bachelor's Degree

Published on 6 Nov 2022

Expires on 3 Apr 2023

Benefits Associate, Food and Benefits Access

Position: Benefits Associate, Food and Benefits Access


Reports to: Senior Manager, Food and Benefits Access


Organization Summary:

United Way of New York City (UWNYC) is a nonprofit mobilizing people and organizations to eradicate barriers and create opportunities that improve the lives of low-income New Yorkers.   Part of the United Way Worldwide system, one of the world's most recognized charitable brands, we envision caring communities in which all individuals and families have access to quality education and the opportunity to lead healthy and financially secure lives.  We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance.


Position Description:  

The Associate’s primary responsibility is to assist with the day-to-day activities of the Food Support Connections (FSC) program and Emergency Food and Shelter Program (EFSP), which sit in the Food and Benefits Access unit at UWNYC. The mission of Benefits Access is to ensure low-income New Yorkers, particularly from hard-to-reach populations including those who are homeless, food insecure, on the verge of eviction, or at risk of losing essential utility services, receive critical support. FSC’s strategy is focused on connecting eligible households to Supplemental Nutrition Assistance Program (SNAP) and other available public benefits.  Within FSC, the Associate is responsible for working directly with community-based partners on meeting grant deliverables, including timely submissions of quarterly progress reports, tracking program outputs in our data management system, and providing technical support and assistance to CBO partners. EFSP’s strategy is focused on supporting NYC’s emergency food and shelter programs and households in crisis with funds to cover rent, mortgage and utility costs.  Within EFSP, the Associate is responsible for working directly with community-based partners on meeting grant deliverables, including timely submissions of interim and final reports and providing technical assistance to partners on grant requirements.  The Benefits Associate will also support administrative efforts and provide general support to the Benefits Access team.



Primary Responsibilities:

  • Serve as a point of contact for FSC and EFSP partners to provide technical assistance and guidance to ensure partners can meet deliverables and remain in compliance.
  • Assist Senior Manager, Food & Benefits Access to identify training needs, develop training materials, and provide ongoing, necessary training to CBO partners to assist them in fulfilling the objectives of UWNYC’s FSC program.
  • In collaboration with the Senior Manager, develop content and coordinate production and distribution of outreach materials.
  • Conduct remote and in-person training on UWNYC’s data management system to ensure proper submission of outreach and enrollment data.
  • Conduct site visits with CBO partner organizations to monitor performance.
  • Review interim and final grant reports for EFSP partners.
  • Assist in the development of funding allocation guidelines as well as with creating scoring and tracking tools for EFSP funding  
  • Work independently and collaboratively with internal and external partners.
  • Participate in all meetings, webinars etc. related to FBA programs as requested.
  • Plan, organize, and execute other grants administration tasks and administrative tasks as assigned.
  • Use Results Based Accountability framework to track team goals.



Skills, Knowledge, and Experience:

  • Bachelor’s degree in nonprofit management, nutrition, or a related field with a minimum of 2 years work experience.
  • Familiarity with SNAP, housing, or other public benefit programs.
  • Strong team orientation, relationship-building skills, and ability to collaborate with diverse groups of people.
  • Understanding of community public health, food systems, and equity in NYC
  • Excellent customer service skills
  • Excellent organizational, project management, and time-management skills
  • Detail oriented, self-motivated, driven, collaborative, flexible, and good-natured
  • Positive attitude and a willingness to learn
  • Experience in grantmaking or providing technical assistance for CBOs a plus
  • Proficient in Microsoft Office Suite


Key Competencies:

  • Relationship Oriented
  • Effective & Engaging Communication
  • Planning and Project Management
  • Collaboration
  • Accountability
  • Integrity
  • Cultural Competency
  • Compassion


Additional Requirements:

  • Fully vaccinated for Covid-19
  • Background check


Salary range:

  • $51,714 - $72,014*
    • The final determination of salary, within this range, will depend on the candidate’s education, skills and experience required for the particular position.


Additional Requirements:

  • Fully vaccinated for Covid-19
  • Background check 
  • UWNYC is presently on a Hybrid/In-Person work schedule


United Way of NYC Core Competencies for All Staff


  • Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
  • Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal.
  • Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement
  • Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact
  • Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.


How to apply:

Please apply on our United Way of New York City career page. No phone calls or faxes accepted. No phone calls or faxes accepted.

United Way of New York City is an Equal Opportunity Employer