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Associate Vice President, Capacity Building

New York, NY

Relocation expenses: Not paid

C-Suite/Vice President
Full time
Bachelor's Degree
Master's Degree

Published on 6 Sep 2022

Expires on 31 Oct 2022

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Associate Vice President, Capacity Building

Position Title: Associate Vice President, Capacity Building

Reports to: Vice President, StrengthenNYC


Organization Summary: United Way of New York City (UWNYC) is a nonprofit mobilizing people and organizations to eradicate barriers and create opportunities that improve the lives of low-income New Yorkers. Part of the United Way Worldwide system, one of the world's most recognized charitable brands, we envision caring communities in which all individuals and families have access to quality education and the opportunity to lead healthy and financially secure lives. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance. 


For our 80+ year history, the heart of our work at UWNYC has and will continue to be about equity and justice. For nearly the past decade, our work uniquely centers around breaking down the systemic barriers that disproportionally set up communities of color with less opportunity for education, job training, food access, healthcare and essential services that empower self-sufficiency. All our work is done in alignment with our mission to mobilize communities to break down barriers and build opportunities that improve the lives of low-income New Yorkers for the benefit of all. These efforts include research, collaboration, capacity-building, direct service, and resources in the areas of racial equity and justice, health equity, and workforce development. We are focused on building a healthy, strong, and self-sufficient community where all New Yorkers can thrive.


Capacity Building at UWNYC:

UWNYC’s StrengthenNYC unit leads the organization’s capacity building efforts, working across units, programs, and technical areas to ensure that the community-based organizations (CBOs) with whom we partner with have the tools and support they need to drive impact at the community and network level. This includes working closely with UWNYC’s Resource Development team to design and implement volunteer opportunities that engage corporate and individual donors in capacity building efforts that strengthen the capacity of CBO partners and engages volunteers in a meaningful and impactful way. Through this work, StrengthenNYC helps create strong and sustainable networks of CBOs that can operate effectively, are focused on collective impact, and can strategically implement successful solutions that lead to strong communities where all individuals and families have access to quality education and the opportunity to lead healthy and financially secure lives. StrengthenNYC is also the unit within UWNYC where many new initiatives are established, refined and developed into full programs, and capacity building resources provide a critical part of the path for these new efforts.

Position Description: The Associate Vice President of Capacity Building (AVP) will lead the strategic development, codification, and implementation, of UWNYC’s capacity building, technical assistance, and volunteer offerings. The AVP will be responsible for leading the development and codification of tools to support the CBO assessment process and capacity building plans for CBO’s. The AVP will report to the Vice President of StrenghtenNYC and will be responsible for supervising staff and collaborating with other staff members as it relates to capacity building and volunteerism. The AVP will be expected to work collaboratively with the StrengthenNYC Team and across units to design and implement capacity-building and technical assistance assessments and develop capacity building implementation plans that draw on existing resources, leverage UWNYC partners and may require the need to establish new relationships to meet the needs of CBOs. The AVP will interface directly with staff and leadership at the many CBO partners, grantees, and subcontractors on a range of UWNYC programs, bringing an equity mindset to all aspects of the work.


The AVP, Capacity Building will lead and manage capacity building efforts across UWNYC’s programmatic initiatives. The AVP will oversee the development of tools and resources to support the capacity building an assessment process, develop and implement capacity building plans with CBO partners to determine their current capacity, identify organizational strengths, weaknesses and opportunities with a goal of strengthening their internal capacity. In collaboration with the Transformation & Learning team the AVP will analyze capacity building assessments and develop a tailored capacity building plan for community- based partners. The AVP will lead the identification of resources, manage partner relationships and deploy capacity building partners to CBOs. 


Under the direction of the VP, StrengthenNYC the AVP, Capacity Building will:

  • Take stock of existing capacity building and technical assistance resources and ensure they are optimally leveraged across new and existing program areas
  • Collaborate with programmatic leaders to ensure capacity building efforts are in alignment with program goals and expected outcomes
  • Collaborate with CBOs across the nonprofit spectrum which include small grassroots organizations and well establish CBOs
  • Lead the development and deployment of UWNYC’s organizational capacity assessment framework and the process of facilitating the assessment process and follow-up, including the development and codification of tools to support the lifespan of the process
  • Identify and align internal and external capacity building resources
  • Ensure that the volunteer opportunities UWNYC offers to its corporate partners are leveraged both to meet the needs of partner CBOs and to challenge volunteers to take a sustainable view of their work
  • Develop over time deep and lasting relationships of trust with UWNYC partner CBOs through which capacity can be frankly assessed and gaps closed
  • Establish milestones and assess the process to ensure the organization is building strengths in areas that are needed and the initial plan continues to be relevant to CBO’s
  • Build and manage a portfolio-based relationship management structure to ensure that UWNYC partner CBOs’ capacity building experience is facilitated as seamlessly and successfully as possible from onboarding to close out and beyond
  • Iterate existing capacity building programs and launch modified or new versions to support additional program areas 
  • Liaise regularly with UWNYC program units to ensure capacity building and technical assistance needs of their partner CBOs are me
  • Ensure that contractual capacity building deliverables are met on time
  • Collaborate with the Transformation & Learning team to establish an evaluation process to ensure capacity building services have been delivered and meet the needs of CBO partners


Skills, Knowledge and Experience:

  • Bachelor’s degree and a minimum of 7 years’ experience in a relevant field, or a Master’s Degree and a minimum of 5 years in a relevant field
  • Excellent writing, editing, verbal, and presentation skills, including the ability to write for a wide variety of audiences, such as policy briefs, advocacy materials, staff and partner training materials, and engaging multimedia and online content.
  • Innovative thinker, with a track record for translating strategic thinking into action plans and results
  • Experience with CBOs of a wide range of sizes and sophistication and the capacity building needs they have
  • Superior management skills, including the ability to advocate for and manage budget priorities
  • Presence and confidence to project credibility to community partners, the Board, donors, and other strategic stakeholders
  • A passion for UWNYC’s mission, vision, and accomplishments
  • Demonstrated success in building and maintaining effective relationships with community stakeholders
  • Deep understanding and experience in identifying community assets and needs in neighborhoods of concentrated poverty
  • Ability to interact comfortably with multiple audiences and engage community stakeholders in an authentic way
  • Experience and expertise at facilitating community meetings
  • Strong community outreach and coordination skills
  • Adaptive learning and facilitative organizing skills
  • Excellent interpersonal and communications skills
  • Experience working on public interest issues and grants administration;
  • Strong research, analysis, and writing skills, ideally including qualitative and quantitative methods, including the ability to communicate both verbally and visually to audiences with a wide range of familiarity with and proficiency in the material;
  • Able to inspire confidence and passion in internal and external audiences with a range of stakeholders
  • Demonstrated knowledge of data collection, analysis, and reporting processes
  • Innovative thinker, with a track record for translating strategic thinking into action plans and results
  • Proven ability to take initiative, set priorities, meet deadlines, and manage multiple streams of work
  • Ability to think creatively and a willingness to consider new approaches.
  • Experience working with NYC CBOs, and understanding of the organizational challenges they face, and the opportunities to support them
  • Firsthand experience in and with the various local NYC government agencies and other bodies whose work intersects with UWNYC’s CBO partners is preferred
  • Demonstrated track record of developing capacity building to address issues affecting communities most impacted by them

Required COVID -19 Vaccination


Please send cover letter with salary requirements and resume to with the title "Associate Vice President, Capacity Building" in the subject line. No phone calls or faxes accepted.


United Way of New York City is an Equal Employment Opportunity Employer