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Associate, Marketing and Development

Memphis, TN

Relocation expenses:

Full time
1 - 2 years of experience
Bachelor's Degree
$41,000 to $50,000 per year

Published on 6 Jul 2023

Expires on 25 Feb 2023

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Associate, Marketing and Development

United Way of the Mid-South is a multi-million-dollar non-profit, public charitable foundation that
mobilizes financial and human resources, across 8-counties, to meet critical needs and to help
ensure that hundreds of thousands of Mid-Southerners can achieve their highest potential. We
support high-performing nonprofit agencies that are on the front lines fighting to decrease
poverty in our community by addressing the essential building blocks for success – education,
financial stability, and health – while maintaining vital safety net services in food, shelter, and
safety for individuals facing crisis situations. By joining United Way of the Mid-South, you are
uniting with a team that is moving the needle on poverty and making our community a place
where everyone can thrive.
The Associate position is responsible for providing project management, analytics, executive
support, and administration. The role is to work with the management to gain the maximal impact
on growth, effectiveness, and efficiently for the CME and RD departments. This position will work
closely with the CME and RD teams to ensure well-coordinated support systems and project

● Donor and supporter engagement activities
● CRM Team leader - data entry, information management, and training support
● Analytic and administrative support for the CMDO.
● Inter-department collaboration with fellow associates
● Maintains, monitors, and provides donor informational and analytical reports for the CRM
● Works with management for the continuous process improvement of CRM system integration

● Provides communications, tracks due dates, and follow-ups to ensure the team stays
aligned and meets deliverables.
● Organizes and publishes meeting notes to ensure all CME and RD team members are
● Ability to coordinate systems and teams to ensure accurate and timely role fulfillment.
● Assist with special events and projects as needed.

● High School Diploma
● Two to three years of experience with customer service support.
● Proficient and relevant knowledge and skills with a focus on customer relationship
management systems (CRM), Google Suite, Microsoft Office, and project management
● High degree of professionalism and discretion is required.
● Customer-centric relationship and problem-solving skills.
● Strong oral and written communications skills with an ability to effectively engage diverse
groups of individuals across the organization.

This position requires the employee to be able to lift 30 pounds. The employee is regularly
required to stand for long periods of time. The employee is frequently required to use finger and
hand motion, and to reach using arms and hands. The position may also require significant
walking and the capability to climb stairs. The employee will need to have the ability to talk to and
hear customers during events. Specific visiual abilities required include close vision, distance
vision, depth perception, and the ability to adjust focus. There may be additional physical
requirements associated with off-site corporate or volunteer events.

United Way of the Mid-South is an equal opportunity employer and does not discriminate
against any person because of race, color, creed, religion, sex, national origin, disability, age,
genetic information or any other characteristic protected by law. This nondiscrimination policy
extends to all terms, conditions and privileges of employment as well as the use of all company
facilities, participation in all company-sponsored activities, and all employment actions. United
Way of the Mid-South will make reasonable accommodations for qualified individuals with
known disabilities unless doing so would result in an undue hardship. United Way of the Mid-
South is committed to demonstrating diversity, equity, and inclusion in our workplace and
community. We value the unique skills and contributions of each individual and believe in the
power of collective leadership, accountability and unity.
This position requires the individual to work in a range of environments and conditions. It
requires possible coverage of round-the-clock work shifts for campaign support, evening and
weekend work, shift work, working outdoors, and working with challenging clients. The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and
dry/arid conditions. Mostly inside the office though as much as 20% of the time can be away
from the office in project or event management. Flexible hours are required as job duties
demand. Must have a valid Driver’s License, car insurance, and reliable transportation.

Please note, this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this position. Other
duties, responsibilities and activities may be assigned at any time with or without notice.


Establishes effective and efficient processes
that align their department priorities with organizational goals, strategy, and mission.
Collaborates effectively within the organization. Inspires and motivates people to build the
culture of United Way as the Mission of Choice.
APTITUDES AND FUNCTIONS: Passion for donor-centric process and project
management. Committed to the thoughtful compilation of supporter engagement materials and
information. Disciplined and accurate use of CRM information systems.
● Mission-Focused: Catalyze others’ commitment to the mission to create real social change
that leads to better lives and healthier communities. This drives their performance and
professional motivations.
● Relationship-Oriented: Understands that people come before process and is astute in
cultivating and managing relationships toward a common goal.
● Collaborator: Understands the roles and contributions of all sectors of the community and
can mobilize resources (financial and human) through meaningful engagement.
● Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment
and impact.
● Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network. 
● Coordinates cross-functional key projects to ensure effective alignment and timely delivery of projects for fundraising and donor engagement.