United Way Jobs
Associate, Donor Relations- Hybrid

Associate, Donor Relations- Hybrid

locationMiami, FL, USA
PublishedPublished: Published 3 weeks ago
Full time
$46,000 - $49,500 per year

Salary Range: $46,000-$49,500.00 annually

Hybrid Schedule: 2 days from home and 3 days on-site

Benefits (The Good Stuff)

  • Exempt (Salary): 3 WKS+ Vacation Paid*
  • 12 Paid Holidays
  • 12 PTO Paid Days
  • Competitive Health Benefits Package
  • Wellness Program Reimbursements up to $50/month
  • Short Term Disability at NO COST
  • Life Insurance & AD&D 2X Annual Salary at NO COST
  • Employee Assistance Program
  • Retirement Plan UP TO 6% Employer Funding
  • Professional Development Opportunities
  • Discounted On-Site Early Childhood Care
  • Tuition Assistance for Early Education Degree
  • Free Monthly Transit Card

*Vacation amounts may vary based on roles, schedules, and years of service

Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!

United Way Miami, Inc. is hiring an Associate Donor Relations to join our team. As Associate Donor Relations you will  provide stewardship and donor relations support to United Way’s fundraising efforts to encourage long term relationships and ensure positive and high quality interactions with existing donors as well as support the development staff in cultivating prospects to help them increase the number of donors to.  

UWM is an equal opportunity employer and a drug-free workplace, please visit our Career site homepage to view our EEO statement and Drug-Free policy.

Principal Duties and Responsibilities:

  • Works with fundraisers to create annual donor relations plan and supports team in carrying out individual plans that appropriately and consistently promotes interaction with and recognition of donors at all levels.
  • Manages Tocqueville Society Member relations efforts and tracking, building relationships with the United Way’s top donors including Five Million and One Million Dollar Round Table
  • Work with United Way events team and marketing team to plan the Annual Grand Reception event
  • Works with various departments to produce the annual Red Book
  • Communicate on behalf of VP of Major and Planned gifts as required
  • Lead execution of all Tocqueville Society Events to further engage and cultivate new and existing relationships including:
  • Meet with internal staff to plan and execute 
  • leading event planning meetings
  • maintaining event calendar and disseminate as appropriate
  • help select, negotiate with, and contract with venue and vendors as appropriate
  • manage all communications – invitations, rsvps, collateral materials, signage, etc.
  • work with sponsors to activate benefits deck
  • Monitor event expenses when applicable
  • Set event planning timelines and communicate appropriately
  • Manage day of set up and clean up with support of administrators as required
  • Supervise day of run of show
  • Uses Andar to track fundraiser’s donor relations activities
  • Provide administrative functions as related to donor relations including compose/draft letters; set up appointments; schedule meetings; conduct research as needed
  • Coordinate with finance department on donor relations related billing and collections as appropriate
  • Support external, internal and special events and activities including attending meetings, and events
  • Manage promotional items selection, ordering, and inventory
  • Work with researcher to prepare event briefings for major gift fundraisers.
  • Provide telephone support for the team that includes but is not limited to answering calls, recording and delivering accurate messages, referring complaints and requests for information to appropriate staff and following up as needed.
  • Actively respond to donor inquiries, calls and emails while keeping assigned fundraiser appraised of any issues.
  • Work with Development professional for the creation and execution of various donor stewardship events. Create and maintain the stewardship calendar and engage Development professional on action items. 
  • Exercises independent judgement when making decisions on administrative matters. Originates new concepts, ideas and approaches to more effective and efficient way of working 



Education Requirements: Bachelor’s degree or equivalent experience preferred.

Experience Requirements: One to three years’ experience preferably in administration experience in donor relations, events, development, non-profit marketing, or other related fields. 

Technology Requirements: Advanced Word, Excel, Outlook, and Andar and Internet Explorer.

Other Essential Knowledge/Skills: Must be detail-oriented and able to multi-task in a fast-paced environment. Strong customer service skills required. Ability to function in a team environment. Spanish language not a requirement but helpful.

 Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Apply with confidence! Research indicates that individuals, especially people of color and women, may hesitate if they don't meet every requirement. At United Way Miami, we embrace diversity and inclusion. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.


Salary range

  • $46,000 - $49,500 per year

Required languages

  • English

Skills and Competencies

  • Effective Fund Raising