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Associate Director, Volunteerism

Atlanta, GA

Relocation expenses: Not paid

Full time
1 - 2 years of experience
Bachelor's Degree

Published on 16 Oct 2023

Expires on 31 Oct 2023

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Associate Director, Volunteerism

The Associate Director reports to the Sr. Director of Volunteerism. The goal of the Volunteerism department is to connect individual volunteers and stakeholders to the community via impactful projects. By cultivating relationships and acting as an “entry point”, Volunteerism provides an opportunity for meaningful engagement with existing and potential donors.

Position Summary

The Associate Director develops and implements community and corporate volunteer engagement. This includes managing community-wide volunteer initiatives and projects, and customized corporate engagement, focusing on impact and high value experiences for volunteers.

This role supports the goals of:

  • Increasing awareness and knowledge among volunteers, non-profit agencies, corporate partners, donors, and prospective donors about key issues related to Child Well-Being and how United Way and its partners are collectively making progress.
  • Bringing new potential donors into the pipeline, and cultivating relationships with current donors.
  • Building the capacity of the Volunteerism Team by increasing the number of those engaging in the United Way brand through impactful projects.

Key Responsibilities

  • Execute and manage simple turnkey volunteer projects for corporations and community groups, which includes planning projects from start to finish, as well as leading and interacting with groups of volunteers, while providing excellence in all experiences.
  • Support of larger and/or annual programming of the Volunteerism team, including community-wide efforts, affinity group projects, and large corporate Days or Weeks of Service.
  • Assist with volunteer recruitment and cultivation efforts, including volunteer platforms and communications.
  • Establish and develop relationships with schools and non-profit agencies to develop continuous journey of engagement within United Way of Greater Atlanta.
  • Provide prompt response and assistance to corporate volunteers inquiring about service opportunities
  • Data management: capture, input and track all volunteer data in data management software, hosting opportunities in the Galaxy platform
  • Subject Matter Expert and ambassador to United Way.
  • Other duties as assigned

Qualifications & Expectations


  • Bachelor’s Degree required in social services, business, non-profit management or related field or comparable work experience. Master’s Degree advantageous.

  • Minimum of 1-3 years’ experience in volunteer management, non-profit, or related work.
  • Experience in planning and managing events, including volunteers, logistics, budgets, and strategic alignment with mission.
  • Adept to managing multiple projects simultaneously.
  • Able to manage project budgets.
  • Strong computer skills with expertise in Windows, Microsoft Office, Microsoft CRM, and volunteer management platforms a plus.
  • Projects may include extensive standing, walking, bending and lifting of items 40+ pounds as well as exposure to elements. Work hours may vary each week.  Working with volunteers will require frequent evening and weekend hours. Some warehouse work required.
  • Employee must have their own car and be willing to transport materials and interns to and from projects.
  • Employee must have a reliable home internet connection.


  • Proven project management skills – ability to track and complete projects, while meeting deadlines.
  • Must be highly organized and able to multi-task.
  • Strong interpersonal skills with the ability to create meaningful relationships.
  • Proven ability to collaborate and be successful working with cross-functional teams.
  • Exceptional written and oral communication skills; must be comfortable making public presentations and an agile story teller.
  • Resourceful problem-solver.
  • Ability to work with diverse groups, to adapt, and be flexible.
  • Strong collaborator.
  • Ability to thrive in a fast paced environment.