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Assistant Director of Community Resiliency

El Paso, TX

Relocation expenses: Not paid

Full time
5 - 10 years of experience
Bachelor's Degree
$51,000 to $60,000 per year

Published on 6 Feb 2021

Expires on 6 Feb 2021

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Assistant Director of Community Resiliency


United Way of El Paso County is committed to improving the lives and futures of all people in the community.  We bring together expertise, funding and volunteer support to positively impact education, health, basic needs, and financial stability.  In partnership with others, we work to eliminate inequities experienced by diverse populations so that all people have a safe, healthy home environment, achieve their educational potential, and increase their financial stability.  We commit to building bridges across cultural, racial, religious, and economic boundaries.


The Assistant Director of Community Resiliency supports the mission of United Way of El Paso County (UWEPC) by leading the programmatic mission and vision of the resiliency and disaster response efforts including supervision and guidance of staff, operations, partnerships, programming and outreach.


Resiliency Initiatives

  • Provide leadership, guidance and oversight to all resiliency and response initiatives including advocacy, partnerships, programming and outreach.
  • Serve as the main point of contact for United Way of El Paso County (UWEPC) on topics related to resiliency, disaster response, and disaster recovery.
  • Serve as the main point of contact for UWEPC as partner to local, state and federal government in disaster response, recovery and community resiliency. Strengthen local partnerships through ongoing engagement as well as effective communication and information-sharing.
  • Represent UWEPC at any state, regional, and national conferences, forums, or meetings, as appropriate.
  • Provide leadership and guidance to the El Paso Community Resiliency Center including strategic planning, implementation of activities, supervision of personnel and management of relationships with key partners. In coordination with UWEPC leadership, create and steer operations of the Community Resiliency Center with the use of strategic partnerships and outreach.
  • Collect, track, and report data related to community resiliency for use in programming and funding decisions. Utilize program data to evaluate progress towards desired outcomes as well as to make adjustments in service delivery, as necessary.
  • Serve as staff liaison to appropriate advisory and steering committees, scheduling and facilitating meetings with committee members and representatives including correspondence through email, phone, and other means to foster relationships.

Diversity, Equity and Inclusion

  • Assist in building and implementing a strategic focus for UWEPC initiatives in the priority area of Diversity, Equity and Inclusion (DEI).
  • Provide leadership, guidance and oversight to all UWEPC efforts in DEI including advocacy, partnerships, capacity building and outreach.
  • Serve as the main point of contact for United Way of El Paso County (UWEPC) on topics related to DEI and community equity. Strengthen local partnerships through ongoing engagement as well as effective communication and information-sharing.

Staff Leadership and Management

  • Recruit, supervise, and manage qualified and dedicated staff within UWEPC efforts of community resiliency and DEI.
  • Plan and coordinate ongoing professional development and appropriate skills training for staff on pertinent topics. 
  • Lead and guide team members in strategically developing and building awareness of services related to addressing community needs.
  • Supervise and manage staff workloads and performance plans.
  • Provide strategic focus for the team, including encouraging collaboration between initiatives and partners.

Community Partnerships

  • Maintain working knowledge of all UWEPC programs, engagement and initiatives to serve as a strong representative and advocate for the organization.
  • Seek and maintain strong community partnerships with local service providers and potential supporters.
  • Cultivate a strong collaborative of response and engagement by convening partners to assess community needs and strategically provide services in collaboration with partners.
  • Participate in recurring program and strategic meetings to assist in shaping the vision of UWEPC Community Impact products and partnerships.
  • Advocate for UWEPC Community Impact products with community partners and stakeholders. Research new programs and services that may be relevant to the mission and values of UWEPC.
  • Develop and cultivate successful business/personal relationships with key employees and CEO, including elected officials and key County and City staff.
  • Facilitate relationships with partners for direct services and programming to clients including MOUs, reporting, and information-sharing.


Bachelor’s degree in subjects related to health and human services, non-profit or organizational management, public relations, communications, marketing, or social services, plus five years of work experience and/or an equivalent combination of education and experience related to the duties of the position. 

Knowledge of the non-profit and social services sector is essential.  Skills in grant-writing, grant management, personnel management, program development and operation, leadership, strategic planning, management of sub-contractors and partnerships, and volunteer engagement are desired.

Must be able to work a flexible schedule with the possibility of early morning, evening, and weekend work.

Valid driver’s license, insurance and vehicle required.


Interpersonal Skills

  • Experience working in collaborative environments and cross functionally to achieve goals.
  • Strong project management, process improvement, or other applicable experience.
  • Strong analytical skills using data to support decisions.
  • Problem-solver and self-starter who initiates solutions; collaborates and negotiates effectively with team members, partners, and stakeholders. Strong ability to distill and communicate complex issues and concepts to others.
  • Personal attributes of honesty, integrity, professional behavior, tact, sense of urgency, and sense of humor.

Computer Skills

Intermediate knowledge of MS Office applications (Outlook, PowerPoint, Word, Excel), Intermediate knowledge of social media and website management platforms i.e. Facebook, Twitter, Snapchat, Instagram, Wix; Intermediate knowledge of virtual meeting platforms i.e. Zoom, GoTo Meeting, FaceBook Live, Microsoft Teams; Intermediate knowledge of case management software and workflow.

Key Competencies

  • Cultivates
    • Equity Mindset
    • Network Mindset
    • Learning Mindset
  • Think Strategically
    Applies appropriate strategic logic to decisions and initiatives.  Identifies efforts that will have the greatest strategic impact.
  • Promote Collaboration
    Fosters a sense of teamwork, leverages differences, and facilitates the effective interaction and contribution of others to achieve goals.
  • Engage and Inspire
    Articulates and inspires commitment to a plan of action aligned with organizational mission and goals.
  • Inspire Trust
    Gains the confidence and trust of others through principled leadership and sound business ethics.
  • Innovate
    Champions new ideas and initiatives and creates an environment that supports innovation.
  • Focus on Community
    Ensures the delivery of exceptional service and value to the communities we serve.

●    Mission-Focused: Catalyze others’ commitment to mission to create real social change that leads to better lives and healthier communities.  This drives their performance and professional motivations.
●    Relationship-Oriented: Understands that people come before process and is astute in cultivating and managing relationships toward a common goal.
●    Collaborator: understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
●    Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and impact.
●    Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.