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AmeriCorps Member Parents as Teachers (PAT) Resource Navigator, First Year

El Paso, TX

Relocation expenses: Not paid

Entry Level
Full time
no work experience required
High School Diploma

Published on 22 Sep 2023

Expires on 30 Sep 2023

AmeriCorps Member Parents as Teachers (PAT) Resource Navigator, First Year


United Way of El Paso County is committed to improving the lives and futures of all people in the community.  We bring together expertise, funding and volunteer support to positively impact education, health, basic needs, and financial stability.  In partnership with others, we work to eliminate inequities experienced by diverse populations so that all people have a safe, healthy home environment, achieve their educational potential, and increase their financial stability.  We commit to building bridges across cultural, racial, religious, and economic boundaries.


The PAT AmeriCorps Member contributes to the achievement of United Way of El Paso County’s mission, vision, goals within the education impact area by addressing early childhood education and serving as a main source of resources and referrals for families. It is the responsibility of the AmeriCorps PAT Resource Navigator to assist in the successful implementation of the Parents as Teachers program, an evidence-based early childhood home visitation framework that builds strong communities, thriving families and children who are healthy, safe and ready to learn.


Delivers essential programmatic functions of the AmeriCorps PAT program to include:

  • Working with two (2) assigned AmeriCorps Parent Educators to serve as main source for community resources and referrals.
  • Serving families in partnership with parent educators, to assist with case management, referrals, and providing resources in alignment with set goals.
  • Assessing overall wellness of assigned families and working in coordination with assigned parent educators to address family needs.
  • Managing and maintain an up to date resource directory for use by Resource Navigator team to assist families with accessing community resources.
  • Seeking out and participating in recruitment, outreach, and presentation opportunities with current and potential program partners. At a minimum, the AmeriCorps Resource Navigator will be expected to attend at least one recruitment event per quarter.
  • Assisting with outreach and marketing efforts of the PAT program to include social media, website maintenance, and engagement initiatives.
  • Calling the waitlist and enrolling families in the PAT program.
  • Conducting Parenting Interactions with Children assessment (PICCOLO) and Social Emotional Assessment/Evaluation Measure (SEAMS).
  • Returning Members must also assist Team Lead in managing and maintaining an up-to-date resource directory for use by Resource Navigator team to assist families with accessing community resources.

Delivers essential logistical functions of the AmeriCorps PAT program to include:

  • Reporting regularly to Site Supervisor and Program Supervisor.
  • Completing and submitting timesheets and leave requests on a regular basis.
  • Contributing to program recruitment, promotion and acquisition of in-kind donations for relevant activities.
  • Maintain a caseload of 15 – 30 active families; meeting with each family a minimum of once per month for low-risk families and as many as twice per month for high-risk families to provide referrals, resources and support based on their goals and needs.
  • Become an expert on the Penelope system to maintain documentation of every home visit for recordkeeping purposes and meeting programmatic deadlines to include, but not limited to, tracking program information, case notes and family details, organize and maintain an appointment schedule for meeting with families, maintain all current information and update within 24 hours but no later than 48 hours, as needed, among other tasks as deemed necessary to maintain data quality.
  • Assisting AmeriCorps PAT Program Supervisor in tracking and entering performance measures into data management systems.

Participates in AmeriCorps activities and events, and PAT professional development:

  • Proudly wears the AmeriCorps logo during all hours of program service, as required.
  • Actively engages in AmeriCorps PAT program-related activities, such as trainings, meetings, presentations, civic reflection and reflective supervision.
  • Celebrates program-recognized days and events, which include, but are not limited to National Day of Service and Remembrance, Martin Luther King Day, AmeriCorps Week, Home Visitation Advocacy Day, Mayor’s Day, Earth Day and Week of the Young Child.
  • Completes the required training for Disaster Response and Recovery as well as Prepare for Life after AmeriCorps Service.
  • Completes required trainings, workshops, conferences, etc. to build professional skillsets.

*As stated in OneStar Terms & Conditions XIV. D. :

In the event of a local, state, or federal disaster declaration, AmeriCorps members may be asked on a volunteer basis or be required by OneStar to activate to assist in disaster response and recovery activities within their communities.  This may involve virtual service opportunities or in-person service opportunities.  This may include service opportunities outside of the member’s standard service hours or in place of their standard service duties.  In the event of a large-scale, high needs local, state, or federal disaster, AmeriCorps members may voluntarily or be required by OneStar to deploy to an area outside of their service area to assist in disaster response and recovery activities.

REQUIRED QUALIFICATIONS (documentation proving qualification will be collected)

  • Must be a U.S. Citizen, a U.S. national, or a lawful permanent resident alien.
  • Must be at least 18 years of age on or before September 1, 2023.
  • Bilingual Spanish, essential.
  • Must possess a high school diploma or GED*.
  • Associates Degree or 60 college hours preferred in Health, Education or Social Work.
  • Must be competent in web browsing, emailing, quality and quality data entry, and Microsoft Office Programs.
  • Must maintain a valid driver’s license, insurance and vehicle (documentation is required).
  • Must have a minimum of two years’ previous supervised experience working or volunteering with young children and/or families.

Other requirements

  • Must be able to serve a flexible schedule with the possibility of early morning, evening, and weekend to complete a minimum of 1700 hours for the duration of the service year.
  • Must be able to attend training for the full month of September. These trainings, along with service activities, may be conducted in person, virtually, or a combination of both. Must have adequate virtual workspace with access to reliable internet and phone service.

Skills and Demonstrated Abilities

Strong leadership, verbal and written communication skills; and strong presentation and interpersonal skills.

  • Intermediate knowledge of MS Office applications.
  • Intermediate knowledge of social media platforms i.e. Facebook, Twitter, Snapchat, Instagram.
  • Dependable time management and organization skills to coordinate multiple tasks.
  • Reliable written and verbal recordkeeping, documenting, and reporting skills.
  • Intermediate knowledge of outreach and marketing platforms is preferred.

Personal Attributes

  • Works well with others, regardless of gender, age, race, ethnicity, religion or ability.
  • Delivers strong public speaking skills and is attentive to detail, accuracy and quality.
  • Exemplifies honesty, compassion, integrity, good judgment, professionalism, and tact.
  • Demonstrates passion for/commitment to enhancing the community in which they serve.


Internal and external contacts are critical to success of this program. The PAT AmeriCorps Member will focus on developing and maintaining relationships with diverse stakeholders, including host sites, educational institutions, foundations, community groups, government agencies, non-profit agencies, neighborhood associations, faith-based organization, and individual donors.

Populations served

This position involves recurring access to diverse populations. AmeriCorps members will be serving children age 17 or younger, persons age 60 and older, and/or individuals with disabilities. They may work with families with CPS involvement, LGBT families, and people with extremely low income. In order to ensure the safety of the populations served, Criminal history checks will be performed and results from the checks will determine Member selection.


AmeriCorps Member PAT Resource Navigator, First year will receive (upon successful completion of program requirements):

  • A living allowance of $17,600 a year, distributed bi-monthly throughout program year.
  • For the amount of the education award the individual may receive upon successful completion of the term of service is included and accurate with the current rate ($6,895 for FT members).
  • A health insurance plan and SNAP eligibility**.

*Eligible AmeriCorps Members may apply to receive childcare benefits

**AmeriCorps Members may apply for SNAP benefits; determination is based on Texas State Benefits Regulations. United Way does not determine eligibility for SNAP Benefits.