United Way Jobs
Administrator, CI & Training

Administrator, CI & Training

locationMiami, FL, USA
PublishedPublished: Published 3 weeks ago
Education / Training
Full time
1 - 2 years of experience
From $38,480 per year

Salary Range: $38,480 annually

Benefits (The Good Stuff)

  •   Non-Exempt (Hourly): 2 WKS+ Vacation Paid*
  • 12 Paid Holidays
  • 12 PTO Paid Days
  • Competitive Health Benefits Package
  • Wellness Program Reimbursements up to $50/month
  • Short Term Disability at NO COST
  • Life Insurance & AD&D 2X Annual Salary at NO COST
  • Employee Assistance Program
  • Retirement Plan UP TO 6% Employer Funding
  • Professional Development Opportunities
  • Discounted On-Site Early Childhood Care
  • Tuition Assistance for Early Education Degree
  • Free Monthly Transit Card

*Vacation amounts may vary based on roles, schedules, and years of service

Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!

United Way Miami, Inc. is hiring an Administrator, CI & Trainings to join our team. As Administrator, CI & Training you will provide administrative support to the CFE Training and Community Impact teams including the Audit Committee. 

Principal Duties and Responsibilities:

Community Impact:

  • Provide administrative support and follow-up for Directors and Program Officers on the Community Impact team that includes but is not limited to setting up appointments; composing/drafting letters; data entry; proofreading; managing internal and external correspondence; mailings; report generation and queries. 
  • Schedule and coordinate internal and external meetings and events, including coordinating with key organizations, community partners, and volunteers. 
  • Provide telephone support for the Community Impact division that includes but is not limited to: answering calls; recording and delivering accurate messages; referring complaints and requests for information to appropriate staff and following up as needed.
  • Provide support on all aspects of program investment information processing, from communication with grant recipients to compilation and organization of application and reporting materials, including agency and program contracts.
  • Collect and track information; manage databases; prepare division reports. Conduct research and special projects as needed
  • Provide support to the Audit Committee including coordination of information for review among volunteers, agencies, and staff.
  • Assist other team administrators as needed. 

Training Department

  • Assist in coordinating logistics in the delivery of training, including registration of trainees, training paperwork, room set up, preparation of materials, ordering meals, technical support, etc.
  • Process and track paperwork for the approval of CEU courses; review and submit paperwork to the CEU processor; liaise with CEU processing provider; and ensure participants receive CEU certificates. 
  • Track and maintain accurate information and data entry, i.e. training certificates and attendance, ChildPlus training logs, department purchase card coding, and stipend processing.
  • Responsible for inputting and maintaining training information and schedules in the UWM Online Training Portal. 
  • Assist in the preparation of training packages and materials, including formatting, photocopying, and collating.
  • Provide telephone support that includes but is not limited to answering calls, recording and delivering accurate messages, referring complaints and requests for information to appropriate staff, and following up as needed.
  • Conduct research as needed.
  • Assist in the development of documents that support the work of the Associate Director, CFE Operations.
  • Maintain yearly calendars of activities for successful implementation and reporting and keep relevant staff informed.
  • Support the annual CDA Cohorts hosted by UWM including preparation of training materials, data tracking, and participant application and renewal process. 

UWM is an equal opportunity employer and a drug-free workplace, please visit our Career site homepage to view our EEO statement and Drug-Free policy.


Qualifications/Skills and Knowledge Requirements:

Education Requirements: High School diploma or equivalent, supplemented with computer courses.

Experience Requirements: At least one year of data entry experience and one year experience as administrative support. Prefer program/project and/or grant administration support.

Technology Requirements: Knowledge of modern web browsers , Word, Excel, PowerPoint and Outlook.

Other Essential Knowledge/Skills: Typing, filing and proofreading skills. Must be detail oriented, able to multi-task. Excellent written and oral communication and customer service skills required. Bilingual English/Spanish preferred.

Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Apply with confidence! Research indicates that individuals, especially people of color and women, may hesitate if they don't meet every requirement. At United Way Miami, we embrace diversity and inclusion. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.

Fields of study

  • Business administration / Management

Required degree level

  • High school

Years of experience

  • 1 - 2 years of experience

Salary range

  • From $38,480 per year